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Header Search Form - by Mia Maq - on WordPress WooCommerce support

This topic has 40 replies, 10 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson

Mia Maq

Participant

December 23, 2015 at 11:21

The header search form was perfectly working fine searching through the shop before the update. After the update, it’s stopped working or possibly searching through posts now instead of the shop.

Please, contact administrator
for this information.

#105566 Copied Theme version: latest

39 Answers

Eva Kemp

Support staff

December 23, 2015 at 16:29

Hello,

Please provide us with FTP credentials.

Regards,
Eva Kemp.

#105621 Copied

BlankM

Participant

December 27, 2015 at 16:19

Hello,

my search form stopped working too. Please, make it work again.

Regards,
Blanka

Please, contact administrator
for this information.

#105883 Copied Theme version: 2.10.0 WooCommerce version: 2.4.12

Jack Richardson

Support staff

December 28, 2015 at 13:14

Hello @BlankM,

I’ve reuploaded the wp-content/themes/legenda/search-results.php file with needed fixes.
Please check search form now.

Best regards,
Jack Richardson.

#105993 Copied

BlankM

Participant

December 29, 2015 at 11:59

Hello,

thank you. It shows all types of posts now, but it still does not show results when typing. You need to press Enter for results page to show.

I have your search form implemented in my shop sidebar as well and this one works fine, but the one in the header just shows loading animation when I write in it and then waits for Enter without showing anything. You can compare both forms here:

http://www.blancraft.com/shop/

Best regards,
Blanka

#106143 Copied

Jack Richardson

Support staff

December 29, 2015 at 17:43

Hello,

Please provide us with correct WP Dashboard credentials.

Thank you.

Best regards,
Jack Richardson.

#106184 Copied

BlankM

Participant

December 30, 2015 at 12:04

Hello,

credentials attached. Thank you.

Best regards,
Blanka

Please, contact administrator
for this information.

#106302 Copied Theme version: 2.10.0 WooCommerce version: 2.4.12

Jack Richardson

Support staff

December 30, 2015 at 14:55

Hello @BlankM,

I’ve reuploaded theme files. Now search ajax is working.
Clear browser cache and check.

Best regards,
Jack Richardson.

#106332 Copied

BlankM

Participant

December 30, 2015 at 15:13

Hello, it is working now. Thank you.

Best regards,
Blanka

#106335 Copied

Eva Kemp

Support staff

December 30, 2015 at 15:27

Hello @BlankM,

You are welcome.

Regards,
Eva Kemp.

#106337 Copied

Mia Maq

Participant

December 31, 2015 at 08:54

Please see private content.

Please, contact administrator
for this information.

#106373 Copied

Jack Richardson

Support staff

January 4, 2016 at 11:33

Hello @Mia Maq,

You provided only WP Dashboard details but you were asked for FTP (FTP host, FTP user, FTP password) credentials. Please give them in private content. Thank you.

Best regards,
Jack Richardson.

#106528 Copied

Mia Maq

Participant

January 8, 2016 at 18:05

Hello Jack! I don’t use FTP. Can you not help me at all with just the WP Dashboard details? Or may you just give me the corrected .php file for the search results?

#107240 Copied

Eva Kemp

Support staff

January 8, 2016 at 20:14

Hello @Mia Maq,

I’ve sent 2 files to your email address.
Please check it.

Regards,
Eva Kemp.

#107270 Copied

langhedev

Participant

January 9, 2016 at 09:03

Hi Eva,
I’m having the same problem here.

Can you send me the files to fix it?

thank you 🙂
Best

#107299 Copied

Robert Hall

Support staff

January 9, 2016 at 09:42

Hello @langhedev,

I’ve sent files to your email address. Please check it.

Regards,
Robert Hall.

#107303 Copied

Mia Maq

Participant

January 9, 2016 at 10:36

I have uploaded the files you sent me but it still isn’t working. Anything else I need to do after uploading?

#107306 Copied

Robert Hall

Support staff

January 9, 2016 at 10:56

Hello @Mia Maq,

Sorry, but we need FTP credentials to check this issue more deeply. You can ask your hosting to get FTP (FTP host, FTP user, FTP password) credentials.

Regards,
Robert Hall.

#107308 Copied

Mia Maq

Participant

January 9, 2016 at 11:08

Please see Private Content. Hope that works. I just created an FTP account.

Please, contact administrator
for this information.

#107311 Copied

Mia Maq

Participant

January 9, 2016 at 12:30

FTP credentials in private content.

Please, contact administrator
for this information.

#107316 Copied
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