This topic has 13 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp
I have activated Related Products to show on Single Product Pages. I changed the name so instead of Our Offers it shows as Related Products.
However they are showing twice?
http://stevesascodesigns.com/wp/product/edie-serendipity-earring-with-mock-marcasite-stones/
Other than WooCommerce Settings for Product Display and 8Themes ECommerce Single Product Page settings I do not see where else to look to stop the duplicate display
Please advise, thanks
Hello,
As I see you’ve added upsell products:
http://storage9.static.itmages.com/i/16/0107/h_1452174476_7376265_8415679324.png
So either remove upsells or disable related products in the Theme Options.
Regards,
Eva Kemp.
8Theme Options
ECommerce — Single Product Page
Display Related Products is OFF (gray)
I used UP SELL so I can show specific products on individual Product Pages.
Hello,
Please clarify where you edited the title of upsell products and provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
I followed the instructions in this link
https://www.8theme.com/topic/change-title-of-our-offers/
Copied up-sells.php into child theme directory and then changed the code as follows
if(etheme_get_option('upsell_location') == 'sidebar') {
etheme_create_slider_widget($args, __('Related Products', ET_DOMAIN), false, true);
} else {
$slider_args = array(
'title' =>__('Related Products', ET_DOMAIN)
);
etheme_create_slider($args, $slider_args);
}
Checking to see if you have been in WP Admin and made any changes.
For some reason Woocommerce product images are no longer showing in Firefox….? Appear to be ok in Chrome and Safari.
Images show ok in blog posts, portfolio and slider. Just images used by WooCommerce not showing?
Worked fine up until this afternoon…?
I updated Visual Composer and they came back. No idea if there was a connection.
Hello,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
I worked out what is happening
Simply because there are Upsells in the individual WooCommerce Product admin settings, 8Themes shows them. In 8Themes Options there are two options where they appear on the Single Product Page — below content or in the sidebar. No option not to show at all (hide).
In the WooCommerce settings there is the option to show or hide Upsells.
Based on where 8Themes and WooCommerce positions the Upsells
— WooCommerce only spans the single product content area, not the sidebar
— 8Themes spans the entire page, content area and sidebar.
See screen grab with notes: http://www.stevesascodesigns.com/Upsells-WooCommerce-vs-8Themes.jpg
I would like to use the WooCommerce option. Reason being, depending on how long the sidebar is, the 8Themes Upsells could be pushed way down with lots of white space between the single product content and the Upsells.
Example: http://www.stevesascodesigns.com/Upsells-WooCommerce-vs-8Themes-2.jpg
So question is, how to stop 8Themes from showing Upsells and leave it to WooCommerce to show them so it looks like this: http://www.stevesascodesigns.com/Upsells-WooCommerce-vs-8Themes-3.jpg ??
I would rather not share FTP details at this point. Instead I can add and/or make changes to files in the Child Theme directories. Plus I would like to know what changes have been made in the event client wants to revert back in the future.
Thanks
Hello,
Try to remove the file wp-content/themes/classico/woocommerce/single-product/up-sells.php. Only Woocommerce default file will be loaded.
Regards,
Eva Kemp.
I tried that, did not work. Still showed Upsells for both WooCommerce and 8Themes. I made sure file was removed from both parent and child theme.
However I think I have achieved my goal. Turns out there IS an option to “turn off” 8Themes Upsells content in the Single Product Page settings. By chance I changed the setting to “Select an item” so neither After Content or Sidebar were selected. Seems to have done the trick. Fingers crossed
With the Upsells file back in Theme directories I am able to change the title from Our Offers to Similar Jewelry Items which makes more sense for this website
Hello,
We’re glad you’ve found the solution.
If there are any questions feel free to contact us.
Regards,
Eva Kemp.
You must be logged in to reply to this topic.Log in/Sign up