Submenu needs sometimes 5x hovering before it shows

This topic has 4 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

  • Avatar: albertsamsir
    albertsamsir
    Participant
    January 8, 2016 at 10:58

    Hi,

    Sometimes the submenu isn’t showing directly. When you hover the main item the sub menu doesn’t pop up directly. In some cases we have to hover like 5 times over it before it shows.

    Please let me know this issue can be fixed.

    Kind regards,
    Albert

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 8, 2016 at 11:22

    Hello,

    I checked submenu and it was shown immediately after I hovered main menu.
    Please check it in different browsers.

    Best regards,
    Jack Richardson.

    Avatar: albertsamsir
    albertsamsir
    Participant
    January 8, 2016 at 11:23

    Hi Jack,

    I checked it in many browsers but the error occurs not always, sometimes.
    But it should not happen at any time. please check again.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 11, 2016 at 09:03

    Hello,

    I checked drop down menu several times and it was shown immediately after I hovered the menu.
    Please take our apologies but we can’t replicate the issue on our side.

    Regards,
    Eva Kemp.

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