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Viewing 30 posts - 7,021 through 7,050 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 15:55

    Hello,

    I told you in the previous post:

    Ask your hosting provider support to create FTP account to your site files and give us the credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 15:54

    Hello,

    You may try to use Banner or Single Image element in Visual Composer editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 15:52

    Hello,

    Please add this code in Custom CSS for mobile:

    .mobile-nav li .open-child:after {
       color: black;
    }

    and check mobile menu after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 15:49

    Hello,

    Yes, please delete unused plugins and check site speed loading then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 15:45

    Hello,

    You may try to use some 3rd-party plugin or if you want to change current share icons with the links to your social accounts, then you have to edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” in line 1918), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 15:43

    Hello,

    1. Please clarify with more details what issue is with search form.

    2. Unfortunately there is no such option. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 15:40

    Hello,

    Add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .product-content-image .label-product {
        display: block;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 15:30

    Hello,

    Sorry for a long delay.
    We’ve sent a fixed file to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 15:25

    Hello,

    Please read our documentation how to create one-page menu https://www.8theme.com/demo/docs/royal/#!/3_one_page .

    Unfortunately we can’t know what element was used on this site http://www.merinet.com/ . Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 14:22

    Hello,

    We have forwarded this issue to our developers. It will be fixed in the next theme update.
    Meanwhile you can change font with css code, for example

    body {
    font-family: Montserrat !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 13:53

    Hello,

    1. Go to Revolution Slider settings > edit your slider, then edit slide and place the text where you need just dragging it.

    2. Do you want to change color of this text http://storage2.static.itmages.com/i/16/0115/h_1452862046_8618638_16b7e9d298.png ?
    If so add this code in Theme Options > Custom CSS > Global Custom CSS:

    h6.active a {
      color: red;
    }

    Write color value you need.

    3. Add the code in Global Custom CSS:

    .caption a {
        color: red;
    }

    Write color value you need.

    4. Use this css code in Global Custom CSS:

    .thumbnails-x .zoom > i {
        background-color: #CDA85C !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 13:43

    Hello,

    Please don’t create multiple topics.
    You’ll be replied in your original topic.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 13:40

    Hello,

    1. Drop down arrow is shown when you hover an item:
    http://storage1.static.itmages.com/i/16/0115/h_1452861514_9420458_37b7bab54d.png

    2. Add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .products-list .product .product-image-wrapper img {
       width: 100%;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 13:32

    Hello,

    1. Nothing will be lost. You’ll reupload “woocommerce” folder in wp-content/themes/royal directory not in the plugins directory.

    2. Update is needed, because some old plugins versions may cause slow loading. Also theme should be always up to date because developers make some improvements in new versions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 13:27

    Hello,

    You’re using very old plugins versions. You need update them. You can download plugins at this link https://www.8theme.com/download-plugins/

    Also update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 13:24

    Hello,

    Please provide us with FTP login details.

    To install other template go to Theme Options > Import/Export.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 13:21

    Hello,

    As I see you’ve set such colors in Theme Options > Styling > Woocommerce:
    http://storage6.static.itmages.com/i/16/0115/h_1452860441_7213046_17fd9bc7f6.png

    Remove those colors to get the default ones.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 12:55

    Hello,

    I’ve checked the plugin work with default Woocommerce theme Storefront and the same issue persists there too, so the problem isn’t related to our theme.
    You can check it yourself, activate Storefront theme in Appearance > Themes.
    You need contact the plugin authors to investigate the problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 12:26

    Hello,

    Please refer to this article:
    http://businessbloomer.com/disable-variable-product-price-range-woocommerce/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 12:24

    Hello,

    We’ve improved our theme as much as we could. And we have already emphasized if someone of our customers has experience in development and has proposals concerning changes in the theme (we mean only specific changes in the code in particular files, rather than general phrases like “Reduce CSS File” etc), we are asking to declare them here or contact us via the contact form https://www.8theme.com/contact-us/

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 12:20

    Hello,

    You’ve been replied in the other topic.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 12:18

    Hello,

    Do you want to remove this image http://storage6.static.itmages.com/i/16/0115/h_1452856605_4749166_e7316417db.png ?
    You can hide it using css code in custom.css file:

    .cat-banner {
        display: none;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/xmarket directory via FTP and enable it in Xmarket – Theme Settings, tick “Enable Custom CSS file”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 14, 2016 at 19:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 14, 2016 at 19:55

    Hello,

    As I see image is shown fine on Cart page:
    http://storage7.static.itmages.com/i/16/0114/h_1452797678_1970013_075e735a05.png

    Please show a screenshot of the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 14, 2016 at 19:52

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 14, 2016 at 19:47

    Hello,

    Our search template doesn’t have option to search by SKU.
    In this case you need use a separate plugin for search form and replace our default form.
    Also I’ve checked the plugin https://wordpress.org/plugins/search-by-sku-for-woocommerce/ with default Woocommerce theme Storefront and searched for a product by SKU.
    The product wasn’t found.
    You can check it yourself, activate Storefront theme in Appearance > Widgets and check their search form searching for products by SKU.
    The problem may be related to the plugin itself.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 14, 2016 at 19:35

    Hello @1b9670723429,

    There was issues in the code of theme files and we uploaded fixed files for you.
    To get sidebar you need add Woocommerce widgets (Woocommerce Product Categories, Woocommerce Price Filter, Woocommerce Layered Nav Filter) into Shop Sidebar area in Appearance > Widgets.
    To create color, size and other attributes go to Products > Attributes and add the need attributes, then assign them to your variable products. You can read about it in Woocommerce documentation:
    http://docs.woothemes.com/document/variable-product/

    To install the theme on main working site you can use the files from your test site, just reupload “legenda” theme folder to your main site.

    Now we can’t access your wp-admin panel. Please provide us with correct wp-admin credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 14, 2016 at 19:29

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 14, 2016 at 19:28

    Hello,

    To show products you can use Products element in Visual Composer editor.
    There are no other options to display products.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 14, 2016 at 19:25

    Hello @ceofvo,

    I’ve disabled page title in home page editor:
    http://storage8.static.itmages.com/i/16/0114/h_1452795658_3996658_d1c83e5d1f.png

    and added slider in “Show revolution slider instead of breadcrumbs and page title” section instead of “Revolution Slider” element in Visual Composer editor:
    http://storage6.static.itmages.com/i/16/0114/h_1452795851_1048349_7835c6322a.png

    Now clear browser cache and check the site.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 7,021 through 7,050 (of 31,382 total)
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