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  nathanphilpott

  Participant

  January 14, 2016 7:06 pm

  Hi,

  I have the Braintree payment gateway working perfectly in Sandbox mode. i’m having trouble with when i enter in my various key numbers from our Briantree account and remove untick sandbox box mode the gateway disappears on the front end of the site? Please see images attached ? Ive spoken to both Braintree and Paypal who suggested talking to you about the issue as all my ID’s are correct?

  Download link
  http://we.tl/6TnHbTVJZv

  Thanks,
  Nathan

  Site URL: hidden

  

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  Eva Kemp

  Support staff

  January 15, 2016 12:55 pm

  Hello,

  I’ve checked the plugin work with default Woocommerce theme Storefront and the same issue persists there too, so the problem isn’t related to our theme.
  You can check it yourself, activate Storefront theme in Appearance > Themes.
  You need contact the plugin authors to investigate the problem.

  Regards,
  Eva Kemp.

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