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Viewing 30 posts - 6,691 through 6,720 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 20:01

    Hello,

    Unfortunately there is no columns feature for child sub items.
    You may try the solution described here:
    http://www.prowebdesign.ro/wordpress-sub-menu-items-split-in-2-columns-the-easy-way/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 19:30

    Hello,

    I tried to change font in Theme Options > Typography > Main Font http://prntscr.com/9v5qir and it was saved successfully http://prntscr.com/9v5p8s
    Please clarify where exactly you are changing fonts.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 19:05

    Hello,

    Yes, if you update the theme you’ll have to make such change. But you can create child theme as described here and modify the file there.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 18:03

    Hello,

    Are the problems solved for now?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 18:01

    Hello,

    Unfortunately we can’t log in to wp-admin panel, I used the password with three dots and three exclamation marks, but login details are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 17:17

    Hello,

    2. As I told you in the previous post:

    We’ll pass this issue to our developers, meanwhile you can set background color in row settings in static block where you created footer.

    6. You should write id of your brand. You can find id in Products > Brands, just hover brand name and you’ll see id number, please see the screenshot http://storage2.static.itmages.com/i/16/0126/h_1453825007_3443302_eeb64389f9.png .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 17:10

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 17:08

    Hello,

    You can change the text in the file wp-content/themes/legenda/framework/theme-functions.php in line 1275.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 17:02

    Hello,

    The reason is you added Contact page to submenu in your menu settings:
    http://storage6.static.itmages.com/i/16/0126/h_1453824094_9130518_ff262bc58e.png

    Remove it from drop down menu and check parent menu Contact after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 16:46

    Hello,

    We recommend to use child theme http://codex.wordpress.org/Child_Themes , create it and move your changes in there.
    After that update the parent theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 16:43

    Hello,

    Please try to use this code instead of the previous:

    .product-loop { 
       position: inherit;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 16:26

    Hello,

    I’ve checked the pages and the calendar is loading properly. Please clarify in what browser you see the problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 16:18

    Hello,

    Some plugin is causing the issue. Please disable all 3rd-party plugins and check this new Shop page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 15:31

    Hello,

    I don’t see any dots on your shop page:
    http://storage1.static.itmages.com/i/16/0126/h_1453818672_9651889_d55110289b.png

    Clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 15:26

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 15:26

    Hello @jinesh,

    As I see your site is working.
    Have you resolved the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 15:06

    Hello,

    I’ve commented the code in the file wp-content/themes/royal/framework/vc.php (lines 1042-1074) and now default element from Visual Composer plugin is loading. Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 14:48

    Hello,

    Could you please show a screenshot what exactly you want to achieve?
    Also provide us with WP admin panel credentials in Private Content.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 14:44

    Hello,

    You’re using a lot of 3rd-party plugins that are causing the issue.
    So please disable all 3rd-party plugins and check login page then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 14:38

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 14:36

    Hello,

    To add excerpts for Blog page please refer to this article:
    https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

    You can set how many posts to show in Settings -> Reading -> “Blog pages show at most”.
    Please show a screenshot where you want to disable “owl gallery / slider”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 13:22

    Hello,

    You should contact your hosting provider support regarding this query.
    They should help you to move files.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 13:21

    Hello,

    1. I’ve cleared server cache via FTP. Now clear browser cache and check your site.

    2. To change font for IE add this code in Theme Options > Custom CSS > Global Custom CSS:

    .menu > li a {
        font-family: 'Roboto' !important;
    }

    3. Some plugin is causing the issue. Disable 3rd-party plugins and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 13:06

    Hello,

    1. Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .navbar {
        padding: 10px 0px;
    }
    .content-page, .page-content {
        margin-top: 0px;
    }

    2. Add this code in Global Custom CSS:

    .ubtn-top-bg .ubtn-hover {
       background-color: inherit !important;
    }

    3. Us this css code:

    .page-content {
        margin-bottom: 0px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 12:53

    Hello,

    1. I’ve checked products and haven’t see underline:
    http://storage1.static.itmages.com/i/16/0126/h_1453809133_4538420_bec3c5541a.png
    Try to check it in other browsers.

    2. Try to use this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .product-content-image img {
        height: 300px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 12:50

    Hello,

    Please clarify what exact problems you have with optimizepress plugin.
    How can we replicate the issue?
    Provide us with correct FTP/WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 12:49

    Hello,

    On mobile Sign In and Register links are shown in mobile menu:
    http://storage9.static.itmages.com/i/16/0126/h_1453808288_6822309_d2cdddda7e.png

    Please give us wp-admin panel credentials too.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 12:45

    Hello,

    You had debug mode enabled. I disabled it and notices disappeared.
    As those were just notices, not errors you can ignore them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 12:32

    Hello,

    We haven’t released theme update yet.
    Once there is a new version the files will be updated.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2016 at 12:31

    Hello,

    Please disable WC Vendors plugins and use default Woocommerce shipping options.
    After that check the Checkout page.
    If it works properly then the issue is with WC Vendors plugin.
    Please take our apologies but we don’t provide support for 3rd-party plugins.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 6,691 through 6,720 (of 31,382 total)
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