Small Issues after update - by Ali Akil - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: Ali Akil
    Ali Akil
    Participant
    January 22, 2016 at 10:59

    Hi I am having this issues after the update:

    1- in single product page when you add a product and you hover over cart, the image of the product added does not stop loding and it does not load ever.

    2- when a acustomer makes an order, the email recieved by the customer have no subject. I tryed finding this email to edit if but I cant. Orders taken by bank transfer.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Ali Akil
    Ali Akil
    Participant
    January 22, 2016 at 11:00

    3- woocommerce templates are not updated. I updated the them like you recomend deleting the woocommerce folder before updating.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 22, 2016 at 11:33

    Hello,

    Legenda theme 2.10.0 isn’t compatible with Woocommerce 2.5.0.
    We recommend to revert back to older Woocommerce version until we release a new theme version.

    Regards,
    Eva Kemp.

    Avatar: Ali Akil
    Ali Akil
    Participant
    January 22, 2016 at 14:05

    hi,

    I revert back to woocommerce 2.4 theonly sing solved was the woocomerce templates. All the rest is still present.

    1- in single product page when you add a product and you hover over cart, the image of the product added does not stop loding and it does not load ever.

    2- when a acustomer makes an order, the email recieved by the customer have no subject. I tryed finding this email to edit if but I cant. Orders taken by bank transfer.

    3- Solved

    4- Filter by price for the shop page works fine for the english and spanish language. But for german it does not show in the shop page untel I go inside a category.

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant
    January 22, 2016 at 14:28

    I checked again and there is no subject in any email send from woocommerce to customers. I check if the subjects are added and every thing is ok. they are also transleted. but not appering in the emails when they are send.

    Avatar: Ali Akil
    Ali Akil
    Participant
    January 22, 2016 at 14:34

    Hi, I disactivate the WPML plugins and the subject issue on emails was solved. So I think its an issue with WPML.

    please let me know what to do with the other issues. thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 24, 2016 at 11:44

    Hello,

    1. As I see image in cart popup window is shown:
    http://prntscr.com/9u4hi4

    4. The same issue persists with default Woocommerce theme Storefront. Please check it yourself. You need contact Woocommerce support regarding this issue and mention that Price Filter widget isn’t shown with Storefront theme as this is their default theme.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Ali Akil
    Ali Akil
    Participant
    January 24, 2016 at 19:23

    Hi,

    1- tha is strange :S now its gone.
    4- ok

    I will add this one:

    5- The pagination in shop was not working and cant clic on it. (the above one) so, I saw a fix in another topic using this:

    .product-loop {
    position: initial;
    }

    it solves the issue in chrome but not in Explorer. How we fix it for explorer too?

    thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    January 26, 2016 at 16:43

    Hello,

    Please try to use this code instead of the previous:

    .product-loop { 
       position: inherit;
    }

    Regards,
    Eva Kemp.

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