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Shop Page not working with VC - by ElitaSharpe

This topic has 8 replies, 4 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

ElitaSharpe

Participant

January 25, 2016 at 01:39

I cannot get VC to work with front-end editing on the Shop Page. I am running Woocommerce 2.4.13 as have seen that 2.5 is not compatible with Legenda 2.10.0. Please help me to get my shop page to look like your demo (https://www.8theme.com/demo/legenda/shop/?et_styles=1-1-0-0-4-0-5-0-1). I have included login credentials below.

Please, contact administrator
for this information.

#109725 Copied Theme version: 2.10 WooCommerce version: 4.4.1

7 Answers

Stan Russell

Participant

January 25, 2016 at 15:47

Hello ElitaSharpe,

as we can see – your Shop page is not working at the moment. At the back-end we can see that your Shop page has some code:
May we remove it and recreate the page?
In addition your site has JS error caused by third-party ‘Google Plus Widget’ plugin.

Regards,
Stan Russell.

#109841 Copied

ElitaSharpe

Participant

January 25, 2016 at 20:55

Yes, please! I have deactivated the Google+ widget you mentioned, along with a number of others that I felt were not needed at the moment. Page could have issues because I rolled back to the previous version of WP. Thanks!

#109942 Copied Theme version: 2.10 WooCommerce version: 2.4.13

Eva Kemp

Support staff

January 26, 2016 at 16:18

Hello,

Some plugin is causing the issue. Please disable all 3rd-party plugins and check this new Shop page.

Regards,
Eva Kemp.

#110101 Copied

ElitaSharpe

Participant

January 27, 2016 at 12:11

I have deleted or disabled all non-essential plug-ins. Have reinstalled Legenda theme. Have reinstalled Woocommerce 2.4.13. Have deleted and reinstalled all pages related to Woocommerce. Have cleared cache repeatedly. Can insert & save information on Backend of Shop Page but cannot view/edit via Frontend or simply accessing page from browser.

Feeling rather discouraged. Hope you can help.

Please, contact administrator
for this information.

#110266 Copied Theme version: 2.10 WooCommerce version: 2.4.13

Jack Richardson

Support staff

January 28, 2016 at 15:37

Hello,

We can’t access your site now, there is 404 error.
Have you removed site files?

Best regards,
Jack Richardson.

#110561 Copied

ElitaSharpe

Participant

January 28, 2016 at 16:22

Unintentionally, yes. 🙁 I am in the process of getting them reinstalled. Will let you know if I continue to have problems.

#110579 Copied

Eva Kemp

Support staff

January 28, 2016 at 19:22

Hello,

Ok, let us know if further assistance is needed.

Regards,
Eva Kemp.

#110634 Copied
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