Hello,
Please provide us with FTP and WP admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and WP admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Sorry, but credentials for additional authorization are incorrect.
Have you installed those custom fonts on your site?
Please read this article http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/ (paragraph “Adding Custom Fonts in WordPress Using CSS3 @font-face”).
Regards,
Eva Kemp.
Hello,
Sorry, but it’s beyond our basic support scope and this requires additional customization which you can request via this form https://www.8theme.com/customization-services/ .
Thank you.
Regards,
Eva Kemp.
Hello,
Please read our documentation how to translate the theme https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate .
Regards,
Eva Kemp.
Hello,
Please add this code in Global Custom CSS:
.wpcf7-form p {
margin-bottom: 2px !important;
}
Regards,
Eva Kemp.
Hello,
We can’t access your wp-admin panel as there is additional authorization required http://storage4.static.itmages.com/i/16/0317/h_1458203380_3645815_29c1ef163c.png .
Please give us access to this form too.
Also I’ve checked your site in IE11 and font is shown correctly, please view the screenshot http://prnt.sc/agb4r9 .
Regards,
Eva Kemp.
Hello,
Please show a page where contact form is added.
Regards,
Eva Kemp.
Hello,
I’ve checked row settings on your home page and haven’t seen any problems.
Options are editable.
Please show a direct page where you have issues and specify what options you want to modify.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve updated MasterSlider, Ultimate VC Addons, Visual Composer plugins.
Please check them.
Regards,
Eva Kemp.
Hello,
There was incorrect code for Cart and Checkout pages:
<pre>[woocommerce_cart]</pre>
<pre>[woocommerce_checkout]</pre>
I’ve removed <pre> tags. Check your pages now.
Regards,
Eva Kemp.
Hello,
No, product images should have original sizes approximately 1,425px × 1,900px.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please add this code in Global Custom CSS:
.footer-product {
display: none;
}
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
2. Thank you for screenshots.
Please add this code in Theme Options > Custom CSS > Global Custom CSS:
.category-description {
margin-bottom: 0px;
}
Regards,
Eva Kemp.
Hello @Filipposky,
IP has been sent to your email address.
Please check it.
Regards,
Eva Kemp.
Hello,
2. You can upload screenshot to any web storage (for example, dropbox) and give us a link.
4. In this case I’ve edited the file wp-content/themes/royal/et-registration.php and switched the code in line 18. Please check breadcrumbs section now.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello @Filipposky,
Unfortunately still can’t connect.
Perhaps there is Firewall on a server that blocks our IP. Could you please contact your hosting provider support to check the issue with FTP connection?
Thank you.
Regards,
Eva Kemp.
Hello,
Yes, you need replace their folders via FTP in wp-content/plugins directory.
In this case you may not deactivate the plugins.
Regards,
Eva Kemp.
Hello,
You need add this code in functions.php file:
add_action( 'woocommerce_after_shop_loop_item', 'custom_shop_item', 5);
function custom_shop_item() {
global $post, $product;
/* product sku */
echo '<p>SKU: '.$product->get_sku().'</p>';
}
Regards,
Eva Kemp.
Hello @support@bafischer.com, @cymaticaudio,
Try to increase memory_limit value on a server, ask your hosting provider to do this, then check the site.
Regards,
Eva Kemp.
Hello,
Sorry, but credentials are incorrect.
Please check them.
Regards,
Eva Kemp.
Hello,
I’ve removed previous code and added this one in Global Custom CSS section:
.et-mobile-menu li a {
color: white !important;
}
.product-information .cart button[type="submit"] {
color: white;
}
Now check mobile menu and “Add to cart” button.
Regards,
Eva Kemp.
Hello,
Please add this code in Global Custom CSS:
.woocommerce-variation.single_variation {
display: block !important;
}
Regards,
Eva Kemp.
Hello,
In this case you need increase memory_limit value. Contact your hosting provider support and ask to change value for memory_limit function.
Regards,
Eva Kemp.
Hello,
Sorry, but there is no such possibility.
Regards,
Eva Kemp.
Hello,
1. You can change the title in YIT Plugins section > Wishlist > General Settings > Default wishlist title.
2. Sorry, but your request is unclear. Please show a screenshot and direct pages for better understanding.
3. You can remove image in Theme Options > Shop > Product Page Banner.
4. If you wish you can change title position for other pages in wp-content/themes/royal/framework/theme-functions.php file in line 797 and switch the lines:
<?php etheme_breadcrumbs(); ?>
<h1 class="title"><span><?php echo et_get_the_title(); ?></span></h1>
Regards,
Eva Kemp.
Hello,
1. Concerning the video not displaying on iOS devices please refer to this article:
http://demosthenes.info/blog/777/Create-Fullscreen-HTML5-Page-Background-Video
Displaying the fullscreen background video on mobile devices presents several challenges:
Most mobile platforms (iOS in particular) will refuse to autoplay HTML5 video to avoid potentially ruinous data charges.
In such cases the video will be displayed with an embedded play button, which in turn…
…may capture touches on the device, locking out links that may be in the content on top of the video.
While it is possible to feature-detect support for video autoplay with JavaScript (a technique I will cover in a future article), the easiest solution is to use a media query that switches off the video entirely on smaller screens, substituting the placeholder image in the background.
2. Sorry, but I see any white stripes neither on your screenshot nor on your site. Please describe how we can replicate the issue.
3. Try to set other width for the video in row settings > Background > Background Override http://storage6.static.itmages.com/i/16/0316/h_1458133675_8244875_5c4730f475.png (for example “Default Width” or “Full Width”).
Regards,
Eva Kemp.