404 "My Account" and "Proceed to Checkout"

This topic has 4 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

  • Avatar: Rita
    Rita
    Participant
    March 15, 2016 at 02:28

    I’ve looked at this thread:https://www.8theme.com/topic/404-cart-checkout-my-account/ and have erased cache, refreshed the site, but both pages are still redirecting to a 404.

    I’m able to add to cart and view the cart, but once I click on “proceed to checkout” it errors to a 404.

    When I click on “my account” it errors to 404 also, but I know the page exists in the “page” area of the WordPress admin.

    I activated the child theme today, but I know I had the same issues yesterday when the regular theme was activated.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 15, 2016 at 09:33

    Hello,

    As I see those 2 pages uses https protocol.
    Have you installed SSL certificate?
    Please contact your hosting provider support regarding this issue.

    Best regards,
    Jack Richardson.

    Avatar: Rita
    Rita
    Participant
    March 17, 2016 at 01:26

    Ah ok. That makes sense. My SSL is on the live site. So those pages won’t error once I deploy the staging site live. thank you.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 17, 2016 at 08:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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