No translations for sections of wordpress & woocommerce

This topic has 12 replies, 4 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

  • Avatar: Pamela
    Pamela
    Participant
    March 6, 2016 at 03:14

    Hi!

    I added new languages in my website apart from EN, but some of the English parts can’t be translated as they are not in .mo/.po files. i.e
    – contact_form words: (http://lococoandkubpart.com/et/meist/)
    – “Return to Previous Page”
    – “Show Filter” in products page
    – “Email to a friend” in Single product page
    – “Categories” in shopping section (http://lococoandkubpart.com/et/pood/)

    How could they be translated in other languages? Thanks in advance!

    11 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 9, 2016 at 09:41

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Pamela
    Pamela
    Participant
    March 9, 2016 at 21:30

    Thanks!

    I also noticed that there are translations missing in the mini Cart view (top right corner), as well as in the checkout page (http://lococoandkubpart.com/ru/checkout/) the “Direct Transfer” description.

    I haven’t checked yet the email templates and how they are translated, but would be very grateful if you would make sure no translation problem with them.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 10, 2016 at 10:55

    Hello,

    As I see you haven’t translated .po file in the directory wp-content/themes/royal/languages.
    Please read our documentation how to translate the theme https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate .

    Regards,
    Eva Kemp.

    Avatar: Filipposky
    Filipposky
    Participant
    March 15, 2016 at 15:11

    How did you solve it???
    Thanks
    Filippo

    Avatar: Eva
    Eva Kemp
    Support staff
    March 15, 2016 at 18:15

    Hello @Filipposky,

    Please describe your issue and provide us with FTP/wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Filipposky
    Filipposky
    Participant
    March 15, 2016 at 21:26

    hello, my problem is that many parts of woocommerce are not translated ( italian). In .po files in the theme can not find the strings to be translated…. the woocommerce localization files is already translated!
    Thanks
    F.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 16, 2016 at 09:20

    Hello @Filipposky,

    We can’t connect via FTP getting the errors:
    Error: Connection timed out
    Error: Could not connect to server

    Are there any special settings?

    Regards,
    Eva Kemp.

    Avatar: Filipposky
    Filipposky
    Participant
    March 16, 2016 at 16:21

    Credentials for FTP access are correct, the server does not respond well wrapped …

    test with this host: 109.75.163.196 and with the “encryption not safe for FTP”.

    The second or third time you try sign in! 😉

    Thank you
    F.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 16, 2016 at 16:37

    Hello @Filipposky,

    Unfortunately still can’t connect.
    Perhaps there is Firewall on a server that blocks our IP. Could you please contact your hosting provider support to check the issue with FTP connection?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Filipposky
    Filipposky
    Participant
    March 16, 2016 at 16:41

    if you can give me the ip, I’ll add

    Avatar: Eva
    Eva Kemp
    Support staff
    March 16, 2016 at 16:53

    Hello @Filipposky,

    IP has been sent to your email address.
    Please check it.

    Regards,
    Eva Kemp.

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