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Viewing 30 posts - 4,831 through 4,860 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 15:04

    Hello,

    Please provide us with wp-admin panel/FTP credentials in Private Content and show a page where you added Info List element and give the link you’re trying to add.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 14:14

    Hello,

    Please provide us with WP admin panel credentials too.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 13:06

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .main-footer {
      position: fixed;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 12:54

    Hello,

    The problem is related to the plugin “woocommerce-jne-full”.
    Disable it and check single product page then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 12:48

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 11:37

    Hello,

    Sorry for a delay.
    I’ve enabled the option “Enable Navigation Accordion” in Theme Options > Shop.
    Please clear browser cache and check sidebar now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 11:34

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 10:47

    Hello,

    You should ask your hosting provider support to move the files.

    Unfortunately we didn’t get WP admin credentials.
    Please resend them.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 10:44

    Hello,

    Please try to check with different browsers.
    Now the slider is shown for non-logged in users and it’s not frozen when browsing within the pages and returning to home page. I don’t see such issues any more.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 09:23

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 09:20

    Hello,

    The issue has been fixed.
    Please check the menu.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 09:17

    Hello,

    I’ve cleared cache on a server via FTP.
    Please clear browser cache and check slider now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 09:09

    Hello,

    Please use this code in Global Custom CSS:

    .menu .nav-sublist-dropdown ul > li > a:hover {
       color: #767676;
    }
    .home .wpb_content_element a:hover {
        color: black !important;
    }
    .home .btn.btn-white.medium {
        text-transform: capitalize;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 09:04

    Hello,

    Please give us WP admin access.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 08:50

    Hello,

    I don’t see any issues on Checkout page on mobile http://storage8.static.itmages.com/i/16/0411/h_1460361040_6496116_a2806b1ee9.png .
    Please show a screenshot of the problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 08:46
    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 08:27

    Hello,

    The problem is related to permissions on your server.
    Please read this article https://wordpress.org/support/topic/failed-update-wp-core-from-dashboard-could-not-create-directory and change permissions for wp-content directory to 777.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 08:22

    Hello,

    I don’t see any black border on your banners when hovering them, just mask content:
    http://storage1.static.itmages.com/i/16/0411/h_1460359354_4263671_ad3d670027.png

    Please show a screenshot of the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 08:18

    Hello,

    Please show a page where you want to change spacing value.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 08:17

    Hello,

    Is your issue resolved?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 08:14

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 10, 2016 at 13:13

    Hello,

    You can place the file to your child theme and edit it there or Classico theme 1.6 version has a new widget “8theme – Social links” in Appearance > Widgets where you can enter your own social links. Create custom sidebar http://prntscr.com/aqggol and add “8theme – Social links” into there. To add to your pages you need use “Widgetised Sidebar” element in VC editor and select your custom sidebar that you created.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 10, 2016 at 13:09

    Hello,

    Please look at the screenshot http://prntscr.com/aqgfch , the element is within VC editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 10, 2016 at 13:05

    Hello,

    I’ve updated WordPress and neccessary plugins. Also I’ve reuploaded “woocommerce” folder in the directory wp-content/themes/royal from original theme package. Please clear browser cache and check single product page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 10, 2016 at 12:06

    Hello,

    You can use “Banner with mask” element in Visual Composer editor. Select “Banner design” you want.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 10, 2016 at 11:59

    Hello,

    You need edit the file wp-content/themes/classico/framework/shortcodes.php (find the section “! Share This Product” in line 460), to change links you need edit the code, for example for Twitter and replacehttps://twitter.com/share?url=’.$permalink.’&text=’.$post_title.’` with a link to your Twitter account.

    To find shortcodes please refer to our documentation https://www.8theme.com/classico-theme-documentation/ (“4.3. Classico Shortcodes”).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 10, 2016 at 10:39

    Hello @fioriflowers,

    I’ve edited the file wp-content/themes/theleader/framework/inc/taxonomy-metadata.php.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 10, 2016 at 10:36

    Hello,

    Go to Theme Options > Blog Layout > Sidebar position for responsive layout > select “Bottom”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 10, 2016 at 10:34

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .fixed-header-area .collapse {
       width: auto !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 10, 2016 at 10:27

    Hello,

    You can enable VC editor for Static Blocks in Visual Composer settings > Role Manager > Posts Types > Custom > tick the elements where you want to use VC editor.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 4,831 through 4,860 (of 31,382 total)
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