Ultimate addons for Visual Composer install doesnt work

This topic has 10 replies, 3 voices, and was last updated 8 years ago ago by Eva Kemp

  • Avatar: Paycheck85
    Paycheck85
    Participant
    April 7, 2016 at 21:28

    I have installed the theme and after i have tried to install the recommended plugins but when i try to install Ultimate addons for Visual Composer plugin it says that it has no header and the folder already exists. Doelmap bestaat al. /var/www/vhosts/49/249892/webspace/siteapps/WordPress-394105/htdocs/wp-content/plugins/ultimate_vc_addons/

    Plugin installatie mislukt.

    i have tried to delete the folder and install it again but without succes.

    Looking forard to your reply.

    Regards, Martijn

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 8, 2016 at 07:08

    Hello,

    I’ve uploaded Ultimate addons for Visual Composer plugin via FTP. Please check it.

    Regards,
    Robert Hall

    Avatar: Paycheck85
    Paycheck85
    Participant
    April 11, 2016 at 08:25

    Hallo,

    Thank you for the fast response. It is installed but i can’t activate it. It says: ”Pluginfile doesnt exist”.

    Best regards,

    Martijn

    Avatar: Eva
    Eva Kemp
    Support staff
    April 11, 2016 at 09:04

    Hello,

    Please give us WP admin access.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Paycheck85
    Paycheck85
    Participant
    April 11, 2016 at 10:14

    Hi Eva,
    I sended you the login.
    Thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 11, 2016 at 10:47

    Hello,

    You should ask your hosting provider support to move the files.

    Unfortunately we didn’t get WP admin credentials.
    Please resend them.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Paycheck85
    Paycheck85
    Participant
    April 11, 2016 at 18:52

    An error occured with my hosting provider so i had to install the theme again. Everything works great except the Ultimate addons for visual composer has the same error as before. Can u please check it?
    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    April 11, 2016 at 19:40

    Hello,

    Please send your WP admin credentials as we didn’t get them in the previous post.

    Regards,
    Eva Kemp.

    Avatar: Paycheck85
    Paycheck85
    Participant
    April 11, 2016 at 19:42

    Herwith the inlog

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 12, 2016 at 08:21

    Hello,

    I’ve activated Ultimate VC Addons plugin.
    Please check it now.

    Regards,
    Eva Kemp.

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