Preview image resizing - by Albert - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

  • Avatar: Albert
    Albert
    Participant
    April 10, 2016 at 22:10

    Hello,

    I have a problem, on my e-shop https://chlorella-es.cz/produkt/es-bio-chlorella-3000-tablet/ you can see smaller picture of the product after loading the site. If you click on the arrow to the next picture in the slider image gonna grow to the normal size.

    I need the normal size right after loading the site. Can you help? Where is the problem? 🙂

    Thank you

    Albert

    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 11, 2016 at 08:41

    Hello,

    Please try to set the sizes that described in the documentation https://www.8theme.com/demo/docs/woopress/#!/woocommerce and then regenerate thumbnails http://wordpress.org/plugins/regenerate-thumbnails/ .

    Best regards,
    Jack Richardson.

    Avatar: Albert
    Albert
    Participant
    April 11, 2016 at 11:29

    Thanks for the response, but it doensn’t work.. is there anything else what I can do?

    Albert

    Avatar: Eva
    Eva Kemp
    Support staff
    April 11, 2016 at 11:34

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Albert
    Albert
    Participant
    April 11, 2016 at 11:47

    Thank you 🙂

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 11, 2016 at 12:48

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

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