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Viewing 30 posts - 31,111 through 31,140 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 15:01

    Hello,

    1) You can do this using Teaser (posts) Grid element and choose categories needed. If you want to show new projects, then you can select Order by date.
    And if you want to add a slider of recent projects you can use Posts Slider element and choose the needed category and order by date.
    2) It can be done only by editing the theme file legenda\framework\portfolio.php
    line 41 'rewrite' => array('slug' => 'portfolio') and rename portfolio to whatever you wish.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 14:06

    Hello,

    You have to assign upsell products for any products you wish.
    Please refer to our documentation https://www.8theme.com/demo/docs/legenda/index.html#!/single_product_page > Our offers slider.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 13:42

    Hello,

    1) Unfortunately you can’t update Visual Composer with your current theme version. Because as you mentioned it is built in. But we are planning to release a new theme update and then you’ll be able to update this plugin. It will be implemented in 2.2 version.
    2), 3) Add the following code into your custom.css file:
    .main-nav .menu > li > a {font-size: your_value px !important; padding: your_value px;}

    We have both support centers working. And we have created a new support form to make a conversation with clients more comfortable, as many questions and issues are very familiar and their solutions are visible on the forum.
    Also the questions which need further and longer investigation are redirected to the ticket system support.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 13:03

    Hello,

    You need to redirect all your changes into the child theme, after that you can update the original theme without losing any changes. Also please watch the tutorial about the theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 12:59

    Hello,

    You need to click on the dropdown arrow for the form to appear:
    form

    Please try and let me know if you need more help.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 12:53

    Please check if your shop page on the site is really named as “Shop”.
    You should choose the exact page in Settings > Reading for your shop.

    Unfortunately we can do little here without checking the issue on our side.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 12:49

    Hello,

    Please try to rename the plugins folder via FTP. If the site starts working, activate the default theme, rename back the plugins folder and try to disable plugins one by one to check which one is causing the issue.
    If it doesn’t help please provide us with the FTP and admin panel credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 12:41

    Hello,

    Did you made changes in a child theme or the original one?
    If you made changes in the original theme files, then they will be overwritten after update.
    But you can keep them in the child theme and have it updated successfully. Please refer to http://codex.wordpress.org/Child_Themes

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 12:37

    Hello,

    Please follow the instructions like it’s described in our documentation https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu > Primary Menu > Menu images.
    Also you can watch the video tutorial how to create a menu here.

    Also please clarify your last question. Where can I see the row of stores you are talking about?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 12:06

    Hello,

    I’ve just tried to rename the “plugins” folder and our theme has been activated successfully.
    Please try to disable the plugins one by one to see which one is causing the problem.
    Also you can enable error display in wp-config.php: change the line define('WP_DEBUG', false); to define('WP_DEBUG', true);

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 11:45

    Hello,

    What WP version do you use? Have you tried to update it?
    If it doesn’t help, please provide us with FTP and admin panel credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 11:44

    Hello,

    Sorry for a long delay.
    In this case you have to use media query in custom.css.
    Hope these links will help you:
    http://css-tricks.com/css-media-queries/
    http://www.w3schools.com/css/css_mediatypes.asp

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 11:37

    Hello,

    Sorry for a long delay.
    Please provide us with the FTP and admin panel credentials.
    Also please clarify the 3rd question. What button do you want to remove?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 11:35

    Hello,

    Sorry for a long delay. You can change the theme color in Theme Options > Color Scheme > Main Color Scheme > Dark.
    And add the following code into custom.css to have light content:
    .page-content { background-color: white; }

    Don’t forget to enable custom.css in Theme Options > Custom CSS > On.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 11:28

    Hello,

    1. You have to customize the files. If you have the needed skills you may do this for a child theme.
    2. Please provide us with the admin panel credentials to check the issue with blog posts.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 10:51

    Hello @needhamgroup,

    Please provide us with the FTP and admin panel details to check the problem with static blocks.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 10:50

    Hello @nicholesarray,

    Sorry for a long delay.
    Could you please create a ticket via support.8theme.com?
    Our specialists will investigate this issue and reply you there.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 09:47

    Hello,

    To add new product images to the home page you need follow this instruction: https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones
    You can add some text above the slider on the home page via Widgets > Home Page Sidebar and drag a text widget into there.
    Also please rename default.custom.css file into custom.css which is located in the theme directory.
    Let us know when it’s done.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 09:18

    Hello,

    Yes, it should work.
    Please recheck if you’ve done everything correctly:
    http://codex.wordpress.org/Child_Themes

    If you still have problems please provide us with FTP and admin panel credentials.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 09:15

    Hello,

    Please, add the following code into custom.css file:

    .chars_remaining {
    float: left;
    }
    dl.product-addon-totals {
    float: left;
    width: 100%;
    text-align: left;
    }

    Don’t forget to enable it in Theme Options > Custom CSS > On.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 09:10

    Hello,

    Please provide us with the admin panel credentials and tell us what category you wish to be opened by default on a shop page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 09:05

    Hello,

    The reason the code didn’t work was you hadn’t enabled Custom CSS in Theme Options. Now there is only one price is showing for a single product page.
    Is that what you meant? Or you want to change the price block for products on a shop page?
    Price

    Regards,
    Eva Kemp.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 08:59

    Hello,

    Sorry, but could you please clarify? Do you want the “Directions” block to be visible? If so, unfortunately it can’t be modified in our theme as this is a google block. You should ask their support regarding it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 08:48

    Hello,

    Thank you for the details.
    The site cuties-sa.com is redirecting to cuties-sa.weebly.com, which isn’t a WP one. Could you please provide an access to cuties-sa.com to reproduce the issue from my side?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 08:37

    Hello,

    If you want to add a gallery for a single product page, then when editing a product you’ll see “Product Gallery” section on the right side of the page:
    Gallery

    Let us know if you need further assistance.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 08:24

    Hello,

    We’re glad the issue has been resolved.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 08:23

    Hello,

    Please provide us with the wp-admin panel credentials to check the issue.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 08:21

    Hello,

    Sorry, but it can be done only if you disable sidebar on the page. Unfortunately it can’t be changed by default in the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2014 at 08:05

    Hello,

    Please provide us with FTP login details.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 26, 2014 at 14:00

    Hello,

    Sorry, but this is related to woocommerce files, not to our theme.
    Please contact the plugin developer regarding this issue.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 31,111 through 31,140 (of 31,366 total)
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