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My clients site (after I upgraded them to 2.1) Screen is White, totally blank…

This topic has 6 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

SterlingWilliam

Participant

April 28, 2014 at 00:26

http://mediacube.co (coming soon page up now)
and Everytime I reactivate Legenda it goes totally white. I changed the theme folder name via FTP so I could get into the site again, uploaded another fresh 2.1 and again, pure white. I don’t know what to do here and hoping you can plz help! Putting login details in private part below… AMAZING theme, just need to get their site live again asap

EightTheme ROCK$

BIG THNKS

-Sterling

Please, contact administrator
for this information.

#2152 Copied

5 Answers

Eva Kemp

Support staff

April 28, 2014 at 08:05

Hello,

Please provide us with FTP login details.
Thank you.

Regards,
Eva Kemp.

#2163 Copied

SterlingWilliam

Participant

April 28, 2014 at 08:26

Attached login in private area below, BIG THNKS #EightTheme! and

FTP also attached (as you can’t login… I would have to delete Legenda so it falls back to default WP)

Please, contact administrator
for this information.

#2168 Copied

Eva Kemp

Support staff

April 28, 2014 at 12:06

Hello,

I’ve just tried to rename the “plugins” folder and our theme has been activated successfully.
Please try to disable the plugins one by one to see which one is causing the problem.
Also you can enable error display in wp-config.php: change the line define('WP_DEBUG', false); to define('WP_DEBUG', true);

Regards,
Eva Kemp.

#2200 Copied

SterlingWilliam

Participant

April 28, 2014 at 20:23

Thank YOU Eva, looks like we got all healthy and looking Good! Whew
YOU and EightTheme ROCK!$

#2266 Copied

Eva Kemp

Support staff

April 28, 2014 at 20:25

You are always welcome.
Thank you for kind words.

Regards,
Eva Kemp.

#2268 Copied
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My clients site (after I upgraded them to 2.1) Screen is White, totally blank…

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