Forum Replies Created

Viewing 30 posts - 30,631 through 30,660 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 15:32

    Hello,

    I’m unable to log in to wp-admin panel anymore as well as to FTP. Have you changed the password?
    And what is the host name for FTP to connect?
    If you have problem with site loading you should describe it in this topic that was created specially for such troubles: https://www.8theme.com/forums/topic/slow-site-loading/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 15:23

    Hello,

    You need install wpml plugin to create multilingual site. And in the settings of the plugin you’ll be able to create links in the top header.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 14:44

    Hello,

    If you need more help feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 14:42

    Hello,

    If you want to have bigger zoom square then you have to decrease main image sizes. On our demo site we have images much smaller that’s why the square is bigger.

    According to pagination it has been already fixed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 13:59

    Hello,

    Please provide us with a screenhot/link of which field you want to change the color.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 13:47

    Hello,

    Could you please provide us with the link where the widget is displayed and wp-admin panel credentials?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 13:24

    Hello,

    Besides you’ve translated our themes files, you also need to translate woocommerce file in /wp-content/plugins/woocommerce/i18n/languages. The file is woocommerce-da_DK.po. Make the changes to it too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 13:22

    Hello,

    You can update VC buying it yourself or wait for a new release of our theme where all plugins will be updated to the latest version.
    All demo content for home page you can find in the theme archive.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 13:19

    Hello,

    Sorry but there is a bug with products order. We’ve taken it in our account and it should be fixed in the future updates.

    According the slider please provide us with the site name and admin panel credentials in Private Content to check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 13:10

    Hello,

    You’re welcome.
    We’ll take it in our account.
    If you have any questions don’t hesitate to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 13:07

    Hello,

    You can refer to Woocommerce documentation how to change number of products on the shop page: http://docs.woothemes.com/document/change-number-of-products-displayed-per-page/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 13:04

    Hello,

    As I see you have IDStore theme version 3.2 and now there is 3.4 version.
    Please update the theme to the latest version and let us know if the problem persists.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 12:59

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 12:58

    Hello,

    You had wrong code of color for footer title {color: color_#49494c;} and it should be {color: #49494c;}.

    Please check borders of the fields for checkout form. Is it what you requested?

    Please clarify what you want to do on the product page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 20:49

    Sorry, but could you please provide us with the site name as well?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 20:45

    Please check the brands title now. Is it displayed fine?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 20:36

    You’re always welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 20:35

    Hello,

    As I see you haven’t renamed default.custom.css to custom.css, which is located in the theme directory. What file have you made the changes in?
    Please rename default.custom.css file or provide us with FTP login details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 20:30

    Hello,

    Please provide us with wp-admin panel credentials in Private Content to check the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 19:14

    Hello,

    I’ve checked the VC plugin and it’s activated and working fine. If you’re trying to update it to the latest version then you have to buy it yourself or wait for a new theme update where all plugins will be updated.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 19:07

    Hello,

    You have to add a title for the Brands element you’re using:
    brands

    And remove the text element “Feature brands” you’ve created.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 18:49

    Hello,

    Could you please provide us with FTP and admin panel credentials in Private Content to check the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 18:46

    Hello @Donmiat,

    The last update for Visual Composer was on May 12 and our new theme version was released on May 9.
    So on that moment there was the latest plugin version included in the theme archive.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 18:41

    Thank you for clarifying.
    Please provide us with FTP and wp-admin panel credentials in Private Content to check the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 18:30

    Hello,

    As I see the text on the home page is fully translated. Please give us the link where some text can’t be translated. Also please provide us with FTP and admin panel login details in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 18:24

    Hello,

    Please provide us with FTP and admin panel login details in Private Content.
    Have you removed wpbakery folder from wp-content/themes/legenda before update to version 2.2 (https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade)?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 17:25

    Please note you should provide login details in Private Content to allow access only to our admins.
    You haven’t specified the username to wp-admin panel. Please provide us with it.
    If you mean the “summer sale” icon displayed on the right sidebar, then you can remove it from widgets area in Appearance > Widgets > Single Product Sidebar.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 17:12

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 17:11

    Hello,

    We provide the latest versions of plugins in the theme archive when a new theme release is produced. If there is an update for some plugins you have to buy it or wait for a new version of the theme where all plugins will be updated.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2014 at 16:09

    Please provide us with FTP and admin panel credentials in Private Content to check the issue.
    Also please show us the link where “summer sale” icons are displayed.
    Thank you.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 30,631 through 30,660 (of 31,366 total)
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