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Viewing 30 posts - 30,601 through 30,630 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 15, 2014 at 13:14

    Hello,

    Have you removed wpbakery folder from wp-content/themes/legenda before update to version 2.2?
    Please read our notification: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 15, 2014 at 13:12

    Hello,

    To create portfolio filter you need create categories in admin panel > Portfolio > Categories.
    The categories you’ll create will be used for filter.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 15, 2014 at 12:45

    Hello,

    You should have your theme archive which you downloaded when buying the theme, for example “Legenda_Ecommerce_Responsive_WordPress_Theme”. In this archive you have the directory called “XML_Data” and inside there is “corporate” folder with its data, which you can import into your site.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 15, 2014 at 12:16

    Hello,

    I’ve reuploaded the images of arrows and they are showing correctly on my side.
    Please check the site with some other browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 15, 2014 at 12:07

    Hello,

    1. Try to upload smaller image (for example 659px × 661px).
    2. Do you want to show featured or latest products slider? If so this article will help you: https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones
    3. Please clarify regarding social media. Where do you want it to be displayed?
    4. Unfortunately there is no such feature to enable ip based languages in our theme. You can make your site multilingual with wpml plugin and enable language buttons on the top header.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 15, 2014 at 11:51

    Hello,

    That’s great. If you have any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 15, 2014 at 11:33

    Hello,

    Ok, if you need any help feel free contact our support team.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 15, 2014 at 11:17

    Hello,

    Have you already updated the theme to 2.2 version? Is the problem still there? If so please provide us with a screenshot and FTP/admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 15, 2014 at 07:08

    Hello,

    I’ve done all the actions that were described for you in the previous post and added this shortcode into My account page for sign in form [woocommerce_my_account].
    Also you had to use default template, not Custom Registration form for My account page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 21:05

    Hello,

    Please check Sing in page now.
    Is it working properly?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 20:52

    Hello,

    You can change products number on the shop page as described in woocommerce documentation:
    http://docs.woothemes.com/document/change-number-of-products-displayed-per-page/

    If the issue is still there please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 20:49

    Ok, we’ll leave this topic open in case you need further assistance.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 20:45

    You’re welcome.

    You should add the following code into custom.css:
    .page-description {margin-bottom: 10px;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 20:09

    We’re still unable to log in getting the error: “You do not have sufficient permissions to access this page.”.
    Please allow access to the admin panel.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 20:06

    Hello,

    Sorry but this is a bug in the theme. It should be fixed in the future update.
    Meanwhile you can try to disable Accordion Checkout in Theme Options > Shop > Enable Accordion Checkout > Off.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 19:23

    Hello,

    Unfortunately we don’t know the exact date of the new theme release. But if you still have problems with translation please let us know.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 19:12

    Hello,

    If you want to have one page with both registration and sign in forms you can do this:
    – Go to WooCommerce > Settings > Accounts > Enable registration on the “My Account” page (and registration form will be displayed on Sign in page)
    – Go to Pages > delete Registration page (and Register link will disappear from header)

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 18:54

    You’re welcome.

    Do you want to set background color for footer? If so you need the following code in custom.css: .footer_container {background: none repeat scroll 0% 0% black !important;} and replace “black” with the color name of your choice.

    For contact page use this code in custom.css:

    .contact_input {border: 1px solid black !important;}
    .contact_textarea {border: 1px solid black !important;}
    label {color: black;}

    and again replace “black” with the color name of your choice.

    According to the zoom question try to upload larger image.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 18:12

    Hello,

    Sorry for a delay.
    We are unable to connect to your web site. Are there any hosting issues?
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 18:07

    Hello,

    You need mark the products as new ones if you want them to be displayed as latest. It can be done in Products, edit the product you want to see as latest and tick “Mark this product as a NEW one” in Custom Settings tab under the text editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 17:59

    Hello,

    Please provide us with wp-admin panel credentials in Private Content to check the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 17:55

    Hello,

    Your shop page is showing properly on our side. Please provide us with a screenshot of the page you see. Is the issue the same in other browsers?
    Also please give us FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 17:52

    Sorry for misunderstanding.
    You need use this code in custom.css:
    input[type="text"] {border: 1px solid color_name;}

    If you still need help please let us know.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 17:49

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 17:46

    Hello,

    You may try to use it but we don’t guarantee full compatibility and proper work with our theme. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 17:44

    Hello,

    I was unable to log in to admin panel. Please check if the login details are correct.
    You need add the following code into custom.css file:

    .widget_layered_nav ul li {clear: none;}
    .widget_layered_nav ul li a:before {height: 0px;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 17:07

    Hello,

    Thank you for the link.
    To change color of the field border when it’s clicked you need to add this code into custom.css file:
    input[type="text"]:focus {border-color: color_name;}

    Here you can watch video tutorial how to create custom.css.

    If there is still a problem please provide us with wp-admin panel credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 16:59

    Hello,

    Sorry for a long delay.
    We’ll fix the bug with translation in the next theme version. Meanwhile you can translate the text for terms accepting in /wp-content/themes/xmarket/woocommerce/checkout/review-order.php.
    And edit /wp-content/themes/xmarket/code/woo.php to translate the text in the cart popup.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 16:48

    Sorry, but is the FTP host correct? I’m unable to connect to FTP: login is incorrect.
    Please check.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2014 at 16:42

    Hello,

    I’ve disabled sidebar for Cart page in admin panel > Pages > Cart page, on the right side you’ll see Page Layout tab > Sidebar position > Without Sidebar.
    Seems the images have been corrupted while you were uploading the theme files.
    I advise you to reupload the images to wp-content/themes/legenda/images/ from the legenda archive.
    They are located in legenda folder > images.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 30,601 through 30,630 (of 31,366 total)
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