Hi Jack,

Thank you for your reply. I understand the available workarounds, but my main question about the underlying typography rule remains unanswered.

Your explanation clarifies that the 119% scaling comes from the configurable header section Content Zoom. However, it does not explain the additional font-size: 114% explicitly applied to login labels and the lost-password link in account.min.css.

Could you please clarify:

1. Is this 114% rule part of the standard XStore stylesheet?
2. Why is this additional enlargement applied on top of the inherited header/panel font size?
3. Is there a supported way to disable or configure this factor directly? If not, could you raise this with your development team?

Setting --content-zoom to a fixed pixel value would remove the dependency on the header scale, but the additional 114% would still apply. For example, a 20px panel base would produce 22.8px labels. This therefore does not address the specific rule I am asking about.

Regarding “Remember me”: the proposed Dutch max-width: 72px is narrower than the original 80px restriction that caused the truncation. Removing that restriction in our test made the full text visible. Could the theme accommodate translated text without requiring separate fixed widths for each language?

The 80% panel setting and our narrowly scoped width override are acceptable temporary solutions. My request is for an explanation of the 114% design choice and native control over the login panel typography, without accumulating additional CSS overrides or affecting other website elements.

Best regards,
Bas

Hi Andrew,

I’m not sure what is going wrong.

In any case, navigating to the URL (private), entering the domain credentials (private), and then manually entering xstore’s new login credentials (private), it should work. I’ve just successfully tested your account.

Thanks for the support! My topic “Re-opening ticket “Elementor editor layout differs from live page after 24 hours”” has been successfully resolved.

Thanks for the support! My topic “Sales Booster: progress bar must reflect amount according to country” has been successfully resolved.

Hi Andrew,

No problem. I saw that the temporary login credentials were expired. I’ve reactivated them

Hello Andrew,

We found your reply a bit disappointing because the problem statement was clear: the style broke suddenly (a cloned template shows styles correctly; the original broke), meaning no recent changes would warrant clearing the cache.

Moreover, we need technical support. Your answer basically says we (as non-technical people) need to do a technical deep dive through the browser console and troubleshoot ourselves, while we pay for support from your technical support desk, and we have been paying as loyal customers for more than 6 years now…

Please, we need your team’s help with this.

-EDIT-
Per your suggestion to purge the cache, we found that re-saving the template shows the Trajan font styling correctly. Then, after clearing files & data under Elementor / Tools, the faulty style pops up again.

I think you misinterpreted my response.

However, if you find a useful tool or method, please share your results with us so that other customers may also benefit from your solution.

I’m merely responding to your request to share my results once I’ve found a suitable solution.
Here it is. It’s Media Cleaner Pro, from Meow Apps.
You’re welcome

Thanks for the support! My topic “Elementor editor layout differs from live page after 24 hours” has been successfully resolved.

Thank you!

-EDIT-

Please hold off for now. Our developer is solving another issue with our website, and will take care of the theme update afterwards. When done, I’ll revert to you guys in this ticket.

Thanks!

Hi Jack,

We’ve managed to isolate and mitigate the issue. It was a bit of custom code we developed to create a variable payment link that would generate a digital product on a customer’s cart page, allowing payment to be finalised through WooCommerce.

No further help is needed from your end. Apologies for jumping the gun like this.

Thanks for the support! My topic “Issue with product tab code (elementor widget)” has been successfully resolved.

Wow, I didn’t really expect such a fast response, with supporting code.
I appreciate the fact that this isn’t standard Xstore layout, and I’m also willing to start tinkering myself, but defining the correct elements sure does help!

What I’m trying to achieve is Example1.png
Or even this Example2 or Example3.png 😉
Only on parent category pages, but specific to the category, so category W, static block X. Category Y, static block Z (maybe on slug basis). If the script (or feature) could ask for placement after product number A, with column width B, and maybe even a separate setting for mobile, that’s even more awesome. Alternatively, I could make the static block responsive, place it on 2 different positions and hide one of each on different devices.

It’s quite intricate and I fully understand that scripting is not part of 8theme’s services. If this is something easily achieved, I’m very greatful to receive your help. Otherwise, I will just submit a feature request while implementing a temporary solution myself.

Works like a charm. Thanks!

Thanks for the support! My topic “Page “jumps” to anchor at will, we need to disable this behaviour” has been successfully resolved.