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Viewing 30 posts - 61 through 90 (of 355 total)
  • Avatar: Bas_Kling
    Bas Kling
    Participant
    October 22, 2025 at 16:38

    I hope you applied it to the URL I posted earlier? (private)
    That page seems to be fine…

    Where can I find the specific CCS?
    Is it this code?

    .e-con-inner>.elementor-widget-etheme_gallery,.e-con>.elementor-widget-etheme_gallery {
    width: var(–container-widget-width);
    –flex-grow: var( –container-widget-flex-grow )
    }

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    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 22, 2025 at 13:30

    Done.
    Still some overlap, but also not the correct way to fix it, I think.
    It’s just messing around with some variables to mitigate for some fundamental issue.
    Different phones have different screens and thus different viewports & heights.
    Also: different galleries have different a number of pictures, so the required height varies as well.
    Why doesn’t the widget automatically align with the next container?

    -EDIT-
    I’ve created a copy of the page, for you to troubleshoot / apply a fix possibly. URL in private

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    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 22, 2025 at 10:08

    As requested (see private), but unfortunately, that completely fumbles up the layout, all of the items overlapping each other.

    As the page as pretty much become unreadable, I’ve published it in Private mode to hide it from our viewers….

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    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 20, 2025 at 20:52

    Thanks for the support! My topic “How to call the Xstore Single product Custom Tab in Elementor Single Product Tabs” has been successfully resolved.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 20, 2025 at 20:52

    Works like a charm. Thanks!

    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 20, 2025 at 11:21

    Hi Luca,

    We want to have 4 tabs defined.

    1st one: “Product informatie” (calling “Woocommerce->Product content”, successfully)
    2nd one: “Materiaal & care” (trying to call the “Additional Custom Block” from inside a specific product, up until now unable to do so)
    3rd one: “Maat & Pasvorm” (calling the “Custom Tab” from inside a specific product, successfully)
    4th one: “Levering & Retour” (calling a static block with ID 22665, successfully)

    The screenshots of the tab configs:
    1) https://imgur.com/tiBpZOr
    2) https://imgur.com/ctkzSVB
    3) https://imgur.com/jjukU5Y
    4) https://imgur.com/Q9qfpb3

    Current result: https://imgur.com/zOhhZFD (only 3 tabs)
    So basically, we don’t know how to configure Tab 2 to have it display the product’s Additional Custom Block content available under the Xstore Options at the product settings (https://imgur.com/WeqdDYk)

    Hope this clarifies…

    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 16, 2025 at 09:52

    Thanks for the support! My topic “Thumbnail column slider breaks out of layout” has been successfully resolved.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 16, 2025 at 09:51

    Thanks for the support! My topic “Change single page products tabs from accordion to horizontal tabs (following ticket 454382)” has been successfully resolved.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 16, 2025 at 09:51

    We’ve had our developer update the necessary templates. Thank you for the guidance!

    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 13, 2025 at 15:18

    Hello Jack,

    Thanks for getting back to me.
    I understand that the customizer settings have a lower priority. Maybe I didn’t explain it correctly, my apologies. The screenshot of the control panel is, in fact, an Elementor panel.
    The current view is accordion, but we want to change it to horizontally placed tabs. Selecting the simple, horizontal style has no effect. The issue seems to be reversed compared to the earlier submitted ticket 454382

    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 12, 2025 at 20:41

    Thanks for the support! My topic “unable do hide datestamp on blogs from xstore blog template” has been successfully resolved.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    September 11, 2025 at 12:16

    https://imgur.com/MVPOvsy
    Near the mouse arrow

    Avatar: Bas_Kling
    Bas Kling
    Participant
    September 7, 2025 at 20:03

    Thanks for the support! My topic “Change single page products tabs to accordion style” has been successfully resolved.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    September 7, 2025 at 19:34

    Hello Alex,

    please see here: https://imgur.com/HwijXMR
    The setting says “Accordion”, the result is standard tabs.
    We need the result to be like this: https://imgur.com/5e1dvkQ

    The Elementor template used (offered in your demo repository), imported and assigned to our products is “Product Page”.

    NOTE: no matter what type is selected, they all generate the same “standard tabs” view

    -EDIT-
    It seemed to be a caching problem.
    Accorion tabs show fine now. Apologies

    Avatar: Bas_Kling
    Bas Kling
    Participant
    August 30, 2025 at 10:56

    Hi Alex,

    Credentials in private

    Please contact administrator
    for this information.
    Avatar: Bas_Kling
    Bas Kling
    Participant
    August 24, 2025 at 19:52

    Thanks for the support! My topic “SPP: Accordion on mobile, regular horizontal tabs on desktop” has been successfully resolved.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    August 5, 2025 at 14:45

    Thanks for the support! My topic “URGENT: lightbox functionality seems disabled, our campaign goes live in 5 hours” has been successfully resolved.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    August 5, 2025 at 14:45

    Hi Jack,

    Thanks for the quick response, and also the speedy resolution.
    We’ve had to make some choices to prepare for the launch. Although the fix isn’t on par with what we’d hoped it would be, we’re able to move forward nonetheless.

    Your sensitivity to the urgency of our situation regarding the deadline is admirable and highly appreciated.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    August 5, 2025 at 14:20

    Unfortunately, we need the lightbox functionality to actually work,. so that images are not that easily downloaded by our audience.

    We’ve managed to pinpoint the issue to the GTM4WP plugin, which strikes us as odd: this plugin is widely used throughout the wordpress community as the main tool for tracking conversion. Could there be a conflict at a different level? Has any other Xstore user encountered this?

    Avatar: Bas_Kling
    Bas Kling
    Participant
    June 11, 2025 at 19:08

    Hello Luca,

    All non-essential plugins had already been disabled since the beginning of launching the development server.
    Also, as you can see here: https://imgur.com/wiooUnj , no memory issue exists, and no memory or thread limit has been reached. As such, we’re unable to resolve the issue per your suggestions. The Elementor issue occurred only recently, after the import of the SPP template…

    Avatar: Bas_Kling
    Bas Kling
    Participant
    June 9, 2025 at 16:19

    Luca,

    Kindly move the site-specific data to the private section. The testing site is not for the public to (re)view

    BTW, did the Elementar panel keep loading? We are unable to perform any edits because the panel seems stuck on loading status: https://imgur.com/WGWnrwT

    Avatar: Bas_Kling
    Bas Kling
    Participant
    June 9, 2025 at 12:21

    Hello,

    Thank you again for helping import the desired template from your library.
    We’re a bit confused, though, because the imported template, which shows the example product, doesn’t match the demo.
    As you can see, the galley layout doesn’t match, and neither does the form cart.

    The tutorial page doesn’t provide much insight as to why this happens.
    Can you offer some guidance?

    Thank you!

    Please contact administrator
    for this information.
    Avatar: Bas_Kling
    Bas Kling
    Participant
    May 29, 2025 at 12:08

    Hello,

    Unfortunately, the new SPP isn’t visible to us, even after clearing both server and browser cache: see private.
    Also, and this is entirely my fault, we are rebuilding the website on our dev server (URL in private)
    Can we continue the troubleshooting on that server, please? Credentials in private
    Additionally, do you offer a step-by-step guide on how to assign imported SPP templates to products and categories?

    Please contact administrator
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    Avatar: Bas_Kling
    Bas Kling
    Participant
    May 18, 2025 at 15:08

    Thanks for the support! My topic “Block public (direct) access to static blocks” has been successfully resolved.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    May 18, 2025 at 15:08

    Thanks for the support! My topic “Need help adjusting z-index for the translatepress language switcher” has been successfully resolved.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    May 18, 2025 at 15:07

    Hi,

    Trying to switch to the Elementor builder for SSP, and importing a template (example: https://imgur.com/HwPONRt) we get a page consisting of 2 sections (structure panel) but no content whatsoever. I would think the template would at least pick up an example product or show the layout of the template, but the content screen is completely empty.
    Can you plz have a look and see what might cause this?

    Avatar: Bas_Kling
    Bas Kling
    Participant
    May 18, 2025 at 15:04

    Thanks for the support! My topic “Different SPP Gallery layout for desktop and mobile” has been successfully resolved.

    Avatar: Bas_Kling
    Bas Kling
    Participant
    February 7, 2025 at 10:16

    See screenshot

    Please contact administrator
    for this information.
    Avatar: Bas_Kling
    Bas Kling
    Participant
    February 6, 2025 at 07:58

    On our end, it looks te same. Thats the problem. No arrows. Please try to use the thumbnail slider to scroll to images 5, 6 and 7.
    You can’t

    Avatar: Bas_Kling
    Bas Kling
    Participant
    February 4, 2025 at 13:06

    Hi Rose,

    The fix seems to box and limit the vertical thumbnails to 4.
    However, the arrows to scroll and provide access to images 5, 6, 7, etc are gone. Ultimately, this won’t work as we need the ability to show all the product images as intended.
    The CSS fixes the display malfunction but doesn’t address the root cause….

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Viewing 30 posts - 61 through 90 (of 355 total)
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