Forum Replies Created

Viewing 30 posts - 4,591 through 4,620 (of 7,777 total)
1 2 3 … 153 154 155 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, LVRB Love’s Rebel,

    We have restored the status of your login as of August 17. Please verify this at your earliest convenience.

    Regarding the login redirection issue you mentioned, “If the user logs in from my account, I will forward them to my account page, but from any other place they log in I will send them to my cart or checkout.” – considering your modification, it is currently not feasible. Your modification always redirects the user to the ‘My Account’ page if they are not logged in, and the login process begins from there. Subsequently, it attempts to redirect to the cart page, which results in an error.

    There appears to be a contradiction in your current setup. Specifically, if a user logs in from any page other than the ‘My Account’ page, they are supposed to be redirected to the cart page. However, there is also code in place that redirects all users to the ‘My Account’ page upon logging in.

    Please devise a precise login algorithm (including all branches) and consult with the appropriate department to resolve these conflicts. You can access the customization panel via this link: https://www.8theme.com/account/#etheme_customization_panel

    We appreciate your prompt attention to this matter and look forward to your response.

    Best Regards,
    8Theme’s Team

    #415497 Copied In reply to: Google Loginization error from the Google API
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Mohan,

    Thank you for reaching out to us.

    We have successfully reconfigured the settings in the “Speed Optimization” section under the Customizer. This adjustment should contribute to improving the performance.

    Additionally, we kindly request that you disable any third-party plugins temporarily and then test the speed and load performance without them. This will help us determine if these plugins are affecting the efficiency of your setup.

    Should you need any further assistance or have additional questions, please do not hesitate to contact us.

    Best Regards,

    The 8Theme Team

    #415492 Copied In reply to: Website speed is too slow at the backed its loading huge volume of script
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Elhadj07,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #415442 Copied In reply to: How to add the sold counter feature on product page below the live viewing?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Sam,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #415438 Copied In reply to: Customize order page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Sam,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #415437 Copied In reply to: Notification message after new registration
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Amineo,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #415399 Copied In reply to: Product layout issue with image effect not working properly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear jaij,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #415390 Copied In reply to: main header not sticky i enabled sticky option for top and main header
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Kaiser Sin,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #415378 Copied In reply to: Not able to use sliders! No response when i click “Add New Slide”
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Gabriele,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #415330 Copied In reply to: the mobile breakpoint does not function correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear gabrielet,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #415308 Copied In reply to: white screen when update elementor and elementor pro nd don’t apply patch
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear hamza,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #415300 Copied In reply to: hi there when I activated AMP my site on mobile it no longer display on mobile
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rutenio,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #415296 Copied In reply to: Sales Booster translation does not work with Loco Translator
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Duarte,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #415293 Copied In reply to: Request a quote custom popup size only show full page without close means
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, cocofu,

    Thank you for reaching out to us regarding the issue you are experiencing with your website, https://hautecouture-co.com/shop/?filter_cat=bestsellers.

    We understand the importance of resolving this promptly. To assist you effectively, we would need access to the administrative panel and FTP details. Could you please provide us with the necessary credentials? Rest assured, your security and privacy are our top priorities, and all information you provide will be handled with the utmost confidentiality.

    Once we have access, our team will promptly investigate the issue and work towards a resolution. If there are any specific instructions or additional information you think might help us in the process, please do not hesitate to include that in your response.

    Best Regards,
    8Theme’s Team

    #415261 Copied In reply to: The middle and bottom parts of Static Blocks cannot use short codes
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Ombi,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #415246 Copied In reply to: Can you make a display like this with xstore?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, OutdoorOutfitter,

    I hope this message finds you well. We kindly request that you provide us with access to the administrative panel and FTP credentials for your website. This access is crucial for us to better understand and swiftly resolve the current issue.

    Thank you for your cooperation.

    Best regards,
    8Theme’s Team

    #415216 Copied In reply to: ROYAL theme contains outdated copies of some WooCommerce template
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Merin,

    We would like to inform you that we have already responded to your query in a subsequent topic. You can view the response at the following link:
    https://www.8theme.com/topic/unable-to-insert-templates-from-template-library-and-encountering-incorrect-request-url-error/

    Additionally, please be advised that our template import system for WP Bakery Builder is different from the system you have previously utilized. Should you desire a system similar to the one you are familiar with, we kindly ask you to submit a request to the appropriate department via this link: https://www.8theme.com/taskboard/](https://www.8theme.com/taskboard

    Thank you for your attention to this matter.

    Best Regards,
    The 8Theme Team

    #415213 Copied In reply to: Unable to Insert Templates from template library
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Merin,

    We hope this message finds you well. To address the issue you have encountered, we have made direct modifications to the following files:
    – et-core-plugin/app/models/pages-import/js/import.js
    – et-core-plugin/app/models/pages-import/template-parts/popup.php

    To further assist you, please provide us with a link to the template where the problem occurred.

    Best regards,
    8Theme’s Team

    #415210 Copied In reply to: Unable to Insert Templates from template library and Encountering Incorrect Request URL Error
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, YSO,

    Thank you for reaching out to us. Could you please specify the type of product installed for the item you are attempting to locate? Additionally, please note that only simple products can be used for linked variations.

    Best Regards,
    8Theme’s Team

    #415206 Copied In reply to: XStore Linked Variations is not searching for products to link
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, LVRB Love’s Rebel,

    We hope this message finds you well. We would like to inform you that the modification you are requesting exceeds the scope of our support team’s authority. We kindly advise you to contact our specialized department for further assistance. Please visit the following link to reach out to them: https://www.8theme.com/account/#etheme_customization_panel

    Thank you for your understanding.

    Best Regards,
    The 8Theme Team

    #415203 Copied In reply to: Google Loginization error from the Google API
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Oshrat,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #415193 Copied In reply to: Store cart is zeroing when navigating between pages
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear primoss,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #415190 Copied In reply to: Problem submitting the order on website – shows as an unsubmitted order
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Elhadj07,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #415134 Copied In reply to: Code not working on Custom CSS
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Elhadj07,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #415133 Copied In reply to: Help fix the image glitch that appear on the popup window when clicking on an image
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Elhadj07,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #415132 Copied In reply to: How to remove HTLM code that appear when you share product listing.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Goostaf,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #415074 Copied In reply to: I can’t apply border rounding to the image via css
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Goostaf,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #415069 Copied In reply to: Is it possible to make 8 categories in a row on a PC
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear vera,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #415065 Copied In reply to: The variation can’t show after I switch the image widget
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear gabrielet,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #415040 Copied In reply to: Woocommerce 9.32 and xstore 9.4.1 compatibility
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, LVRB Love’s Rebel,

    I hope this message finds you well. We wish to inform you that the issue you are experiencing has been traced back to the code snippet titled “Checkout Registro Usuario Google,” which was added by your team two months ago. For further details, please refer to the attached files.

    As a temporary measure, we have disabled the snippet. We kindly request that you review this action at your earliest convenience.

    Best Regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    #415004 Copied In reply to: Google Loginization error from the Google API
  • 1 2 3 … 153 154 155 … 258 259 260
    4,591–4,620 of 7,777 posts
Viewing 30 posts - 4,591 through 4,620 (of 7,777 total)
1 2 3 … 153 154 155 … 258 259 260