This topic has 2 replies, 2 voices, and was last updated 2 weeks ago ago by Andrew Mitchell
Hello,
We are currently working with the X-Store theme’s medical demo and are experiencing issues related to the template library. Specifically, we are unable to add or insert templates from the template library into the pages we are building.
Screenshot 1 : https://snipboard.io/bRk1S6.jpg
Screenshot 2 : https://snipboard.io/HmkWvg.jpg
Screenshot 3 : https://snipboard.io/hQDJPx.jpg
Screenshot 4 : https://snipboard.io/nClqGo.jpg
We have used WP Bakery Builder with no issues when adding templates provided by the previously used theme. Our concern is why we can’t use the XStore templates in the same way. We are attaching a screenshot from the WP Bakery Builder of the previous theme, where each template had an ‘Add’ option, which appears to be missing in the XStore templates
Screenshot 5 : https://snipboard.io/5SEYz9.jpg
Hello, Merin,
We would like to inform you that we have already responded to your query in a subsequent topic. You can view the response at the following link:
https://www.8theme.com/topic/unable-to-insert-templates-from-template-library-and-encountering-incorrect-request-url-error/
Additionally, please be advised that our template import system for WP Bakery Builder is different from the system you have previously utilized. Should you desire a system similar to the one you are familiar with, we kindly ask you to submit a request to the appropriate department via this link: https://www.8theme.com/taskboard/](https://www.8theme.com/taskboard
Thank you for your attention to this matter.
Best Regards,
The 8Theme Team
You must be logged in to reply to this topic.Log in/Sign up