Store cart is zeroing when navigating between pages

This topic has 4 replies, 3 voices, and was last updated 3 weeks, 3 days ago ago by Andrew Mitchell

  • Avatar: Oshrat
    Oshrat
    Participant
    September 15, 2024 at 11:12

    Dear support,

    I have a problem on my website where, when a user adds a product to the cart, inside a product page, on my website (on mobile view) and then returns to the archive page, the Cart displays Zero Products in the cart.

    But when the user enters the single product page again, it displays the cart correctly.

    I was trying to debug the problem myself and removed some plugins, but the problem remains…

    I need your help on the matter!

    Thank you very much in advance!

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2024 at 15:27

    Hello, Oshrat,

    Thank you for reaching out to us with your concern.

    Please go to Theme Options > Speed Optimization > Always load “wc-cart-fragments” > On. Clear cache and check the result.

    Best Regards,
    8Theme’s Team

    Avatar: Oshrat
    Oshrat
    Participant
    September 20, 2024 at 08:31

    Hey!

    Thank you very much for the fast response!
    Yes, that solved that!

    Thank you so much!!!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 20, 2024 at 08:31

    Dear Oshrat,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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