Forum Replies Created

Viewing 30 posts - 4,471 through 4,500 (of 7,777 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Mario :),

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ziga32,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Verno,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sophie,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear oceaneokio,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sophie,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear dybwpath,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear dybwpath,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear dybwpath,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear dybwpath,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear dybwpath,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear dybwpath,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear oceaneokio,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, MJJONE,

    We hope this message finds you well. We are writing to inform you that we have added a translation for the dropdown in the floating quick add to cart feature.

    Unfortunately, the method of translation for the specified texts appears to be the only functioning one in your case. We have thoroughly reviewed both the theme and the plugin and found nothing that could potentially affect the translation process.

    Additionally, we have repeatedly checked the .POT files and confirmed that they are in order. Given this, the translations should be functioning correctly; however, they are not. We have also tried disabling third-party plugins, but this has not resolved the issue.

    Therefore, we recommend considering a change to a different translation plugin, such as WPML, to potentially resolve this issue.

    Thank you for your attention to this matter. Should you have any further questions or require assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Praveen senthil,

    I hope this message finds you well. We kindly request that you provide us with the necessary FTP access credentials. Additionally, please disable any existing caches and CDN configurations, as we are currently observing discrepancies in the appearance of widgets across different pages of the website, which suggests they may be cached.

    Thank you for your attention to this matter. We look forward to your prompt response.

    Best Regards,
    8Theme’s Team

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    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear suvyshop,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, ONOFF TECH,

    We hope this message finds you well. We kindly request that you review the private content area.

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Mario,

    Thank you for reaching out to us. We have implemented some changes as per your request. Please take a moment to review them at your earliest convenience.

    Best Regards,

    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Creatica,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear oceaneokio,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear oceaneokio,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear AJ,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear chrisbond,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, PanosN,

    We hope this message finds you well. We would like to express our gratitude for providing us with the necessary access credentials.

    Could you kindly specify the directory in which the website is located? Additionally, if possible, we would appreciate it if you could temporarily disable the cache and CDN to facilitate our ongoing tasks.

    Thank you for your cooperation and assistance.

    Best Regards,

    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    In order to assist you further, could you please provide us with a screenshot of the settings in the Google panel? Additionally, we require access to the website’s admin panel and FTP.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Tom,

    I hope this message finds you well. I am writing to inform you of recent updates and modifications we have implemented:

    1) We have corrected an error, and changes have been made to the following files:
    – xstore/framework/features/woocommerce/linked-variations.php
    – et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/single-product/add-to-cart.php

    Additionally, these changes will be included in the upcoming updates.

    2) It is possible to achieve this through a minor modification, however, please note that the appearance of such variations will be specific. We encourage you to review the attached files for more details.

    3) The issue was caused by an attribute name consisting of two words separated by a space. This problem has now been resolved, and similar names will no longer cause errors.

    Thank you for your attention to these updates. Should you have any questions or require further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, MJJONE,

    I hope this message finds you well. I am writing to inform you about the recent issue encountered on the shop page, which was caused by the automatic generation of content. To address this, we have implemented the following code:

    
    document.addEventListener("DOMContentLoaded", function() {
        var selectElement = document.querySelector('select[name="orderby"]');
        var translations = {
            "Default sorting": "Tri par défaut",
            "Sort by popularity": "Trier par popularité",
            "Sort by average rating": "Trier par note moyenne",
            "Sort by latest": "Trier par nouveauté",
            "Sort by price: low to high": "Trier par prix : du plus bas au plus élevé",
            "Sort by price: high to low": "Trier par prix : du plus élevé au plus bas"
        };
        for (var i = 0; i < selectElement.options.length; i++) {
            var option = selectElement.options[i];
            if (translations[option.textContent]) {
                option.textContent = translations[option.textContent];
            }
        }
    });
    

    Additionally, the issue on the single product page was due to a custom attribute created outside the general attribute system. This attribute did not appear in the general list of names. To resolve this, we have added it using the following code:

    
    document.addEventListener("DOMContentLoaded", function() {
        var ids = [
            'pa_type-dencre', 'pa_type-detiquettes', 'pa_type-de-ruban', 
            'pa_type-de-cartes-pvc', 'pa_textes-pre-etablis', 'pa_taille', 
            'pa_pack-imprimante', 'pa_orientation', 'pa_option-alarme-sonore', 
            'pa_matiere', 'pa_epaisseur-microns', 'pa_ecologique', 'pa_dimensions-mm', 
            'pa_dimensions-cm', 'pa_diametre-mm', 'pa_diametre-cm', 
            'pa_details-d-impression', 'pa_couleurs', 'pa_contenance-l', 
            'pa_contenance-kg', 'pa_contenance-cl', 'pa_conditionnement', 
            'pa_choix-signaletique', 'pa_ardoisine', 'pa_textes-pre-etablis', 'option-anti-reflet'
        ];
    
        ids.forEach(function(id) {
            var selectElement = document.getElementById(id);
            if (selectElement && selectElement.options.length > 0) {
                var firstOption = selectElement.options[0];
                firstOption.textContent = "Choisir une option";
            }
        });
    });
    

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    We would like to inform you that the issue you encountered was caused by a conflict between the filter widgets and the Spotlight element. Specifically, when any such widget was present on a page, the Spotlight was also treated as a filter, which led to the problem. We are pleased to report that this issue has now been resolved.

    Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear chrisbond,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear chrisbond,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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    4,471–4,500 of 7,777 posts
Viewing 30 posts - 4,471 through 4,500 (of 7,777 total)