Mobile width incorrect showing white space (2)

This topic has 9 replies, 3 voices, and was last updated 1 weeks, 2 days ago ago by Andrew Mitchell

  • Avatar: yeb3ch
    Mario :)
    Participant
    October 1, 2024 at 04:05

    Hi

    I’m still having the same issue one each page, as written inthe topic below.
    And the blank is even more wide in blog single post.
    Please check again. Credentials in private.

    https://www.8theme.com/topic/mobile-width-incorrect-showing-white-space/#post-416400

    Regards,
    Mario 🙂

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    support staff only.
    8 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    October 1, 2024 at 09:31

    Hi @Mario :),

    It seems the footer on blog posts is not the same as the home page.

    We’ve fixed the error on this footer too, could you please check again?

    Best Regards,
    8Theme’s Team

    Avatar: yeb3ch
    Mario :)
    Participant
    October 1, 2024 at 10:25

    Hi Luca,

    Seems perfect for the blog post.

    But the same issue is still here on other pages such as home, cart, product etc.. Please check again.

    Regards,
    Mario 🙂

    Avatar: Justin
    Luca Rossi
    Support staff
    October 1, 2024 at 10:37

    Hi @Mario :),

    Could you please check again?

    We’ve updated the custom CSS codes.

    Best Regards,
    8Theme’s Team

    Avatar: yeb3ch
    Mario :)
    Participant
    October 1, 2024 at 12:05

    Hi Luca,

    Looks perfect now. Thank you.

    Another question.
    In the /shop page left sidebar, the categories are not showing up on both desktop and mobile.
    How to make the category list appear?

    Screenshot attached.

    Regards,
    Mario 🙂

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    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    October 1, 2024 at 14:28

    Dear Mario,

    We hope this message finds you well. We have noticed a potential cache issue on your website. Could you kindly assist us by completely purging all caches associated with your site(maybe need to contact to your hosting provider about the a cache system from server)?

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: yeb3ch
    Mario :)
    Participant
    October 1, 2024 at 23:39

    Hi Luca,

    Thank you for letting me know.
    I just purged and deactivated the server cache (screenshot attached).
    What else should I do? And please tell me exactly the issue so I can also contact the hosting.

    Regards,
    Mario 🙂

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    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 2, 2024 at 13:43

    Hello, Mario,

    Thank you for reaching out to us. We have implemented some changes as per your request. Please take a moment to review them at your earliest convenience.

    Best Regards,

    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 3, 2024 at 15:04

    Dear Mario :),

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Mobile width incorrect showing white space (2)’' has been successfully resolved, and the topic is now closed for further responses

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