Replies by Andrew Mitchell

Forum Replies Created

Viewing 30 posts - 3,091 through 3,120 (of 7,777 total)

← 1 2 3 … 103 104 105 … 258 259 260 →

Andrew Mitchell

Support staff

January 20, 2025 at 15:58

Dear george,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#431337 Copied In reply to: Problem with the secondary menu dropdown. Lags and then loads

Andrew Mitchell

Support staff

January 20, 2025 at 14:41

Hello, Abhijeet Kumar,

If only one product is found, it means that it perfectly matches the search criteria. This situation occurs because the filtering process takes place directly on the search results page. Unfortunately, we are unable to modify this behavior at this time.

Best regards,
The 8Theme Team

#431322 Copied In reply to: Direct PDP is displayed if applied filter returns only 1 product from PLP or search result page

Andrew Mitchell

Support staff

January 20, 2025 at 11:18

Dear Fantasy,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#431280 Copied In reply to: fake sale popup time

Andrew Mitchell

Support staff

January 20, 2025 at 10:45

Dear Boddicker,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#431273 Copied In reply to: Cannot change size of the product title in single product

Andrew Mitchell

Support staff

January 20, 2025 at 06:48

Dear Giffy Exclusive Store,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#431225 Copied In reply to: xstore swatch preview not working for my site

Andrew Mitchell

Support staff

January 19, 2025 at 16:57

Hello, Derek0310,

We hope this message finds you well. Regarding your API that utilizes brands, we kindly recommend reviewing our documentation on implementing brands into the REST API. You can find the relevant information at the following link:

https://www.8theme.com/documentation/xstore/xstore-hooks-filters/xstore-brands-api/

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#431200 Copied In reply to: Brands plugins is it neccessary to add one for woocommerce or X store

Andrew Mitchell

Support staff

January 19, 2025 at 15:15

Dear george,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#431196 Copied In reply to: Problem with the Sale tag on “similar products” section and on “my account” section

Andrew Mitchell

Support staff

January 19, 2025 at 14:18

Dear Christian,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#431187 Copied In reply to: Updating Rev Slider via Xstore plugin manager broke website

Andrew Mitchell

Support staff

January 19, 2025 at 13:23

Hello, mahmut,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

#431178 Copied In reply to: To cover the finished products on the xsore single product page with an x

Andrew Mitchell

Support staff

January 19, 2025 at 13:18

Hello, Rashkoff,

To proceed, we kindly request the updated access credentials for your FTP and admin panel. The credentials you previously provided are no longer valid (please refer to the attached files for further details).

Additionally, we kindly ask you to review the private content as well.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#431177 Copied In reply to: search URI woocommerce products chat to defaul and not only_product

Andrew Mitchell

Support staff

January 19, 2025 at 11:03

Dear mantolis,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#431158 Copied In reply to: issue after failed charge of credit card

Andrew Mitchell

Support staff

January 19, 2025 at 07:15

Dear carinachan2000,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#431131 Copied In reply to: Slow Website Loading & Dead Images After Importing Demo Content

Andrew Mitchell

Support staff

January 19, 2025 at 04:33

Dear alahdal,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#431124 Copied In reply to: add limit to the product description, and remove setting-product-sidebar.

Andrew Mitchell

Support staff

January 18, 2025 at 19:59

Dear Boddicker,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#431116 Copied In reply to: Remove text from category slider and delete space

Andrew Mitchell

Support staff

January 18, 2025 at 17:22

Dear Boddicker,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#431109 Copied In reply to: Spotlight Categories works only correctly in editor mode

Andrew Mitchell

Support staff

January 18, 2025 at 14:28

Dear saleh,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#431099 Copied In reply to: issue in quick view panel doesn’t close probably

Andrew Mitchell

Support staff

January 18, 2025 at 14:00

Dear Abhijeet Kumar,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#431091 Copied In reply to: Base level product is added to wishlist and not the chosen variant, hence giving error while trying

Andrew Mitchell

Support staff

January 18, 2025 at 13:58

Dear Trektor,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#431089 Copied In reply to: Swatches filter is missing from XStore widgets

Andrew Mitchell

Support staff

January 18, 2025 at 13:53

Dear Abhijeet Kumar,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#431087 Copied In reply to: Not all price range filters are being displayed on the PLP and search result page

Andrew Mitchell

Support staff

January 18, 2025 at 11:53

Dear Denurade,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#431062 Copied In reply to: demo import error. contact my hosting provider.

Andrew Mitchell

Support staff

January 18, 2025 at 03:44

Dear Subho,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#431031 Copied In reply to: header on my website is showing double double.

Andrew Mitchell

Support staff

January 18, 2025 at 02:44

Dear Boddicker,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#431029 Copied In reply to: Center two line menu which currently is positioned left

Andrew Mitchell

Support staff

January 18, 2025 at 02:39

Dear Boddicker,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#431027 Copied In reply to: No thumbnail at the Brand section on item page

Andrew Mitchell

Support staff

January 18, 2025 at 02:24

Dear Kingsley,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#431025 Copied In reply to: I need help finding how to edit the icon attached

Andrew Mitchell

Support staff

January 18, 2025 at 01:43

Dear James,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#431022 Copied In reply to: variation swatches images with text variations

Andrew Mitchell

Support staff

January 18, 2025 at 01:42

Dear James,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#431021 Copied In reply to: how to change the search function behaver

Andrew Mitchell

Support staff

January 17, 2025 at 16:49

Dear Niolex,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#431004 Copied In reply to: ERROR: failed to open stream: No such file or directory in … /wc-core-functions.php on line 345

Andrew Mitchell

Support staff

January 17, 2025 at 15:36

Dear stemalo,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#430996 Copied In reply to: There are two images with the same height but……

Andrew Mitchell

Support staff

January 17, 2025 at 13:07

Dear Moon,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#430971 Copied In reply to: Xstore Project Import Page Not Working – no option to go next

Andrew Mitchell

Support staff

January 17, 2025 at 09:41

Dear Subho,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#430937 Copied In reply to: Help! Add to cart button is missing on product page
← 1 2 3 … 103 104 105 … 258 259 260 →

3,091–3,120 of 7,777 posts

Viewing 30 posts - 3,091 through 3,120 (of 7,777 total)

← 1 2 3 … 103 104 105 … 258 259 260 →

Forum Replies Created

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