Direct PDP is displayed if applied filter returns only 1 product from PLP or search result page

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Andrew Mitchell

  • Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 16, 2025 at 11:41

    Direct PDP is displayed if applied filter returns only 1 product

    Steps to replicate:
    1) Search for HEAD
    2) On the search result page, apply price filer of 500 -1000 or add a manual filter of 3000 – 4000
    3) Validate the products on the search result page

    Expected Result:
    The user should be kept on search result page no matter how many products are returning after the filter is applied

    Please refer to attached video for reference

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 16, 2025 at 17:04

    Hello, Abhijeet Kumar,

    We have made some changes. Could you please review them?

    Best regards,
    The 8Theme Team

    Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 18, 2025 at 13:48

    Still same issue is happening

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 20, 2025 at 14:41

    Hello, Abhijeet Kumar,

    If only one product is found, it means that it perfectly matches the search criteria. This situation occurs because the filtering process takes place directly on the search results page. Unfortunately, we are unable to modify this behavior at this time.

    Best regards,
    The 8Theme Team

    Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 26, 2025 at 15:17

    Closing this ticket based on above explanation

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 26, 2025 at 15:17

    Dear Abhijeet Kumar,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Direct PDP is displayed if applied filter returns only 1 product from PLP or search result page’' has been successfully resolved, and the topic is now closed for further responses

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