1) i purcahsed an xstore license, loaded your demo bycicle, and i do have a elementor pro license. I was the able to view and edit the products page as soon as the demo was loaded.
2) i had the a problem on the home page and header not correctly managed that your colleague rose taylor fixed.
3) after she fixed the home page issue, i noticed this problem on the products page (the shop page) that i dont understand, because before i was able to read and edit
4) since i was able to read and edit, i do not understand why i should not do the same as before. im not sure about the reason of this problem, nevertheless it was not here as soon as i have uploaded your demo. may be i have done something wrong, i dont know, but these days i have spent time mainly to better understand and trying using your templates rather than make changes, especially on products.
now you keep on telling me that i cannot edit product page, which is something i did, and also it is also one of the reasons why i purchased your products, since i have seen several tuorials explaining how to build an ecommerce starting from a loaded demo.
i think that we have some misunderstanding here about the problem and what is feasible or not.
i simply know that before i could go the “shop” page (the one of your bycicle demo) and see all products, both mine and the demo’s ones.
i was also able to go the products section and edit each single product page either mine or from the demo.
now im not able anymore to do that, though now the home page and header is finally ok
i hope this clarify my situation.
Thanks
p.s im not an expert web designer, otherwise i would not likely purchased your product… and that’s why im asking your support here.
