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A few problems with theme and a request - by Nelson Bento

This topic has 2 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

Nelson Bento

Participant

April 3, 2021 at 11:11

Hello guys

1 issue:
Wrong products in wrong section (see pic)
https://gyazo.com/76fed56a1d1056e9acd54a989b9f04a3
The first 3 products doesnt belong there. Thats the supplements section and those products belong to health and care section.
The first 3 products are in the correct categories, and I dont knwo why they show up there in the wrong section,

Settings:
https://gyazo.com/30c273bd35932edb9ae525e86705acef
as you can see the product data is supplements.

Another example:
https://gyazo.com/e23d8e04171e8f0fdb9f4cad49399d56
The first product is in the corret category (health and well being) but it shows in a food section.

2 issue
No matter how many products I order to be displayed it only shows 22 in the shop page
Settings:
https://gyazo.com/a67d426eeea3e64832cf30862df6d54f (26 products)
Page shows only 22

3 issue
Since last update for soem reason I cant understand why this keeps loading and loading and it doesnt load the products
https://gyazo.com/9dfc0fe79c6b7d203b643cda1b4afaf3

Question:
is it possible to fix the add to cart button a a position?
Right now the add to cart block moves up or down depending if we add a summary text long or short. For me this is wrong. I need to fix the position aligned with the product image at the botom
See pic what I think its wrong:
https://gyazo.com/59b7caedf22118e10c66d2cbc24597de
Buttom almost at mid image.

What I need.
https://gyazo.com/c920945a1892d0252ff38b9a630a6444
Buttom almost aligned with image bottom.

Is this possible?

Please, contact administrator
for this information.

#282407 Copied Theme version: 7.2.7

1 Answer

Rose Tyler

Support staff

April 3, 2021 at 13:20

Hello,

1, 2) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of your browser, and check how it works then.
3) We do not see this block on your Home page. What page is it? Do you have this issue when edit page or all time?
4) There is no such possibility, unfortunately.

Regards

#282426 Copied
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