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  Oddpod

  Participant

  November 7, 2020 at 09:35

  I have updated my XSTORE theme to the lastest version.
  However, it shows the following:
  This theme version requires the following plugin XStore Core to be updated up to 3.1 version. You can install the updated version of XStore core plugin:
  1) via Dashboard > Updates > click Check again button > update plugin
  2) via FTP using archive from Downloads
  3) via FTP using archive from the full theme package downloaded from ThemeForest
  4) via Easy Theme and Plugin Upgrades WordPress Plugin
  5) Don’t Forget To Clear Cache!

  I don’t know how to operate FTP, request you to kindly update the Xstore Core plugin on my website or guide me how to do it.

  #258296 Copied Theme version: 7.1 WooCommerce version: 5.5.3

  3 Answers

  

  Rose Tyler

  Support staff

  November 7, 2020 at 11:04

  Hello,

  Please follow this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

  Regards

  #258327 Copied
  

  Oddpod

  Participant

  November 7, 2020 at 11:49

  Getting this error: Oops it looks something went wrong. Please check your system requirements first. In case it will happened again, please, contact us 8theme.com

  #258333 Copied
  

  Rose Tyler

  Support staff

  November 7, 2020 at 14:55

  Hello,

  Provide us with temporary wp-admin and FTP access.

  Regards

  #258359 Copied