Firemobile plugin OTP button not showing in Registration page

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

  • Avatar: Ahmed Osama
    Ahmed Sakr
    Participant
    November 12, 2022 at 20:17

    The OTP login button does not appear on the registration page
    Plugin name: FireMobile- WordPress & WooCommerce firebase mobile OTP authentication

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 13, 2022 at 09:20

    Hello, @Ahmed Sakr,

    Actually “FireMobile” is the third-party plugin and the issue you are facing is the third-party plugin confliction issue with our theme.

    We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together.

    Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Thanks for your understanding.

    Regards 8Themes Team.

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