I’ve done what you suggested, I reset WordPress and started over, and reinstalled Xstore.

This topic has 6 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

  • Avatar: sk
    sk
    Participant
    November 13, 2022 at 22:32

    Can you check because I don’t see the website. Seems like I reinstalled what’s needed and everything correctly.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 14, 2022 at 06:05

    Hello, @sk,

    Now, please let me know which Demo you want to import on your site: https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546?_ga=2.2040305.1708844255.1668398469-377466552.1645421620 and with which page builder? (Wp Bakery or Elementor)? so that I will import the correct demo for you on your site.

    Regards 8Themes Team.

    Avatar: sk
    sk
    Participant
    November 14, 2022 at 07:04

    Niche Market 02 / Elementor

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 14, 2022 at 07:15

    Hello, @sk,

    I have imported the demo on your site as you want. Please check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: sk
    sk
    Participant
    November 14, 2022 at 07:36

    Perfect…. Last week you showed a link to do a review which I did. I did a (five star) for 8theme and Xstore with a memo regarding support. If I could do another if it’s possible and if you provide another link.

    The site broke when I installed (AIOSEO , MonsterInsights , OptinMonster), they were recommended by the hosting I use. In the future I have to be careful with varies plugins, and use backups.

    Wish there was a way I could know beforehand if something is not compatible with Xstore and what is compatible with Xstore.

    Perfect Job and Support…Thank you Again

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 14, 2022 at 08:23

    Hello, @sk,

    If you already give the review then thanks for it, we really appreciate it 🙂

    Yeah, those are the third-party plugins and those might conflict with the theme, so we recommended to not using them, and you can check all the compatible plugins list with the theme confirmed from our end here: https://xstore.helpscoutdocs.com/article/36-included-plugins

    If you want to use any other third-party plugin, then I personally suggest you to clone or stage your site as a test site on locally and then always test on the local site before implementing/applying on the live site, that will help you to avoid these unexpected issues.

    Thanks for your understanding and for contacting us.
    Have a nice day.

    Regards 8Themes Team.

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