Tony Rodriguez

Hello, @Riccardo,

Please generate a new topic for your issue and then share the Logins of your site with the new topic, so that we will check it for you too on your site.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @mr-mag,

Sorry for the inconvenience but I have checked your site and installed the theme XStore and core plugin on your site. Please check back to your site after clearing the browser cache.

See images for a better reference under the private content area.

Regards 8Themes Team.

Hello, @TFS,

Sorry for the inconvenience but can you please share your site WP-ADMIN Login details in the below-listed format in the private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Kindly take a complete backup of your site first.

Regards 8Themes Team.

Hello, @Joan,

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.

Provide temporary wp-admin and FTP access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with an administrator role http://prntscr.com/s3rc9m > provide us with a username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards 8Themes Team.

Hello, @mohamed aly,

Do you only want to change the text flat rate? If yes then you can change it into the WooCommerce plugin language files, our theme does not have any influence on it.

And if you want to change the text as conditionally then this is not possible and requires extra Customization.

Regards 8Themes Team.

Hello, @Riccardo,

Thanks for your contact.

If you want to translate your site into a single language then you can use the Loco translate plugin for it, and translate your site in any language as per your requirements, please read more about it here in our theme documentation: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

OR if you want to translate your site in Multilanguages then you can use WPML plugin to traslate your site: https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/

Regards 8Themes Team.

Hello, @st7878,

Actually, the option you used to change the cart icon in the header is used for the Desktop and Mobile header too, https://postimg.cc/HVs0rV86

And the option you are trying to change under “Mobile Panel”, is used for the sticky mobile menu section and it has the 2 possible icons for the cart: https://postimg.cc/vccgR9Vw other than that you can add your own icon as well.

But if you want the same icons as for the headers then you can upload them by yourself, you can download the icons from Google as per your requirements.

Regards 8Themes Team.

Hello, @biocos123,

The timeout error is basically the server end error, you can read it here: https://kinsta.com/blog/504-gateway-timeout/

And the issue you are facing is on localhost and I suggested to you already in my last reply that you have to make sure the server requirements must meet the latest theme and plugin’s minimum requirements.

Otherwise, please make your site live on a test site and share that live test site Credentials with me here in the private content area of this topic so that I will further check it for you and help you out.

Regards 8Themes Team.

Hello, @zarza,

Your issue has been solved please check back your site now after removing the browser cache.

https://postimg.cc/Rq0rCLqJ

Regards 8Themes Team.

Hello, @Lucky Latvian,

I have checked your site on my personal mobile phone and found that it works fine. I have recorded a video for you please watch it completely for a better reference to understand. see the video link under the private content area.

Regards 8Themes Team.

Hello, @slippery,

Our theme has the option to set the noindex on URLs. Simply navigate to the Dashboard >> XSTORE >> Theme Settings >> General/Layout >> see the image: https://postimg.cc/XZPnZtbr theme has only this option nothing else. Further, all the indexing and SEO settings are managed by the SEO plugins. So regarding the crawled pages if the option of the theme I showed you do not work for you then you have to check the SEO plugin settings or forward to the address them manually.

Just want to mention that the links you shared with us are not opening as you can see in this image: https://postimg.cc/rdqLDc3y

You can try with the Yoast SEO plugin as well.

Regards 8Themes Team.

Hello, @Darul Muqarrabin Malaysia,

We are glad that you loved our Theme and Support Staff. We wish you all the best.

If you do not mind, can you please leave a 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day?

Topic Closed.
Best Regards.

Hello, @Darul Muqarrabin Malaysia,

I have checked your site now and found no issue. I have edited the post and pages with elementor without any errors.

I have captured a video for you on your site please watch it completely for a better reference under the private content area :

If you still face any issues please let me know where you are facing the issue and provide the URL as well. So that we’ll check and assist you accordingly.

Regards 8Themes Team.

Hello, @Naomi,

Sorry to say that you didn’t share your site URL you just shared the username and password without the site URL. I am not capable of checking your issue. Please share it with us as well.

Regards 8Themes Team.

Hello, @mahlv,

Your issue is resolved now kindly check back to your site after clearing the browser cache. I have added this CSS code in the theme settings: https://postimg.cc/ZvFmHWrB to solve your issue. Here is the resulting image: https://postimg.cc/N9RvGKCJ and https://postimg.cc/BjyvX1N4

Regards 8Themes Team.