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There is a problem with the theme zip files, it refuses to install

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

mr-mag

Participant

December 4, 2022 at 06:59

When I install the theme, it takes me to a crash page
This website cannot be accessed

https://prnt.sc/cacwT6fXP3g_
https://prnt.sc/xLebSwzQT-Ll

Please, contact administrator
for this information.

#340417 Copied Theme version: 8.3.8

1 Answer

Tony Rodriguez

Support staff

December 4, 2022 at 08:04

Hello, @mr-mag,

Sorry for the inconvenience but I have checked your site and installed the theme XStore and core plugin on your site. Please check back to your site after clearing the browser cache.

See images for a better reference under the private content area.

Regards 8Themes Team.

Please contact administrator
for this information.

#340422 Copied
Tagged: install, problem, refusal, themes, woocommerce, wordpress
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There is a problem with the theme zip files, it refuses to install

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