Hello, @riwazweb,

Yes, you have to reset and start from scratch. Please read our theme documentation about the theme Install and Demo import here: https://www.8theme.com/documentation/xstore/theme-installation/theme-installation/

And please watch the video here: https://www.youtube.com/watch?v=4n1re0jKorc&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=1

It is recommended to run import on a fresh WordPress installation. For this you can use the WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.

Importing multiple demos on the same site always overrides and duplicate the content and makes your site glitch.

Regards 8Themes Team.

Hello, @mandu,

Yeah, that is because of the WooCommerce Major update just released a couple of hours ago, Our developers working on compatibility with the latest woocommerce version.

You can downgrade WC version – https://prnt.sc/9zDbDPn58IxX https://wordpress.org/plugins/woocommerce/advanced/ or wait for the next theme update, it will be released soon.

Next time, do not update WC before the theme update, here is our changelog – https://xstore.8theme.com/update-history/ with info about compatibility.

Regards 8Themes Team.

Hello, @Faisal,

1. For the sidebar issue, please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

CPanel Admin URL:
CPanel Admin Username:
CPanel Admin Password:

Note: Please take the complete backup of your site first.

2. For the WooCommerce outdated templates: that is because of the WooCommerce Major update just released a couple of hours ago, Our developers working on compatibility with the latest woocommerce version.

You can downgrade WC version – https://prnt.sc/9zDbDPn58IxX https://wordpress.org/plugins/woocommerce/advanced/ or wait for the next theme update, it will be released soon.

Next time, do not update WC before the theme update, here is our changelog – https://xstore.8theme.com/update-history/ with info about compatibility.

Regards 8Themes Team.

Hello, @Martine,

Sound’s Good!!
That you have managed to solve the issue by yourself.
You are the best 🙂

Note: Feel free to generate a new topic anytime, if you need further assistance from us, we are always here to help you.

Thanks for contacting us.
Have a nice day.

Topic Closed.
Regards 8Themes Team.

Hello, @TheOne,

Your issue has been solved now please check back to your site after removing the browser cache.

I have added this Custom CSS code to fix your issue. See images in the private content area.

Regards 8Themes Team.

Hello, @Lasitha851,

Yes, You can create sub-menu items in static blocks I have recorded a video for you please watch it to understand better how you can make it: https://streamable.com/ei104l // To know how to add a static block in the menu item

https://streamable.com/mwwx3h // To know how to set menu items in static block

The layout you want is only possible if you create sub-menu items in static blocks so it is necessary to watch the video to understand.

Regards 8Themes Team.

Hello, @lew-shop,

Actually, it is a default functionality. This price filter doesn’t work on the gross and net prices. But the smallest price of the product is in the particular category to the largest price of the product. This is how it works and you cannot change it from theme options because there is no such kind of feature available in the theme, changes require customization.

Sometimes, but not always, you need additionally customize the theme or plugin and additional customization is outside the scope of our basic support.

If you want paid Customization services submit a customization request to WPKraken team.

OR

You can submit a request here https://www.8theme.com/taskboard/, so our dev team read it.

Regards 8Themes Team.

Hello, @TFS,

You’re Most Welcome!!

Thanks for understanding and for contacting us,
Have a nice Day. ?

Note: Feel free to generate a new topic anytime, if you need further assistance from us, we are always here to help you.

Topic Closed.
Regards 8Themes Team.

Hello, @TFS,

Actually, By default, there is no widget/element available for the checkout button in the header. But you can make it with the help of “HTML Widget” and in this widget settings, you can add your own custom button code with the link to set the checkout button. I have recorded a video for you to know how you gonna make it work: https://streamable.com/y1poky by doing this you can add the button and style it with your own custom code as per your need.

OR you can use the HTML Block in the header and set the button element under it as per your requirements, please watch this video: https://www.veed.io/view/adc2a73c-0646-4b92-8751-593c7fcb2448?sharingWidget=true

Regards 8Themes Team.

Hello, @TFS,

Yeah, that is because of the WooCommerce Major update just released a couple of hours ago, Our developers working on compatibility with the latest woocommerce version.

You can downgrade WC version – https://prnt.sc/9zDbDPn58IxX https://wordpress.org/plugins/woocommerce/advanced/ or wait for the next theme update, it will be released soon.

Next time, do not update WC before the theme update, here is our changelog – https://xstore.8theme.com/update-history/ with info about compatibility.

Regards 8Themes Team.

Hello, @TheOne,

1. Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Mobile and Tablet and check back to your site after removing the browser cache.

.et-popup {
    width: 80% !important;
}
.et-popup .elementor-widget-wrap.elementor-element-populated {
    padding-left: 10px !important;
    padding-right: 10px !important;
}
.et-popup .et-popup-content.with-static-block {
    padding-left: 10px !important;
    padding-right: 10px !important;
}

2. Could you please share the screenshot of the issue so that I will check it for you accordingly and help you out?

Regards 8Themes Team.

Hello, @Martine,

When I try to open your site to check and solve your issue it shows an error as you can see in this image: https://postimg.cc/WDQBJT2T so kindly check it and fix it so that I will be able to log in to the admin dashboard panel also, Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @Christos,

I have just checked your site now and tried to check the cart page, but it not working and giving the error: https://postimg.cc/YLmjzpFR so please check it first with your hosting provider and fix it, so that I will further check it for you and help you out.

Regards 8Themes Team.

Hello, @marquand,

Sorry for the inconvenience but you can share the screenshot via this site: https://postimages.org/

Regards 8Themes Team.

Hello, @cped,

Thanks for choosing and using our theme..!

This must be the third-party plugin confliction issue on your site nothing else as I have tested it on my test site and it is working perfectly fine for me.

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.