How to import Electron01 Demo Content from XStore theme ?

This topic has 9 replies, 3 voices, and was last updated 1 year, 3 months ago ago by Tony Rodriguez

  • Avatar: Faisal
    Faisal
    Participant
    November 2, 2022 at 16:31

    Hi,
    I want to import the Electron01 demo on my site but there are only 12 themes showing in the list https://tinyurl.com/223o6dly. Please guide me on how I can install Electron01 demo content.
    Thanks

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 2, 2022 at 16:55

    Hello,

    Try to use search https://prnt.sc/j64G15ztJh4-
    on that screen scroll should be available. If it is missing, try to disable 3rd party plugins on your site and check then.

    Regards

    Avatar: Faisal
    Faisal
    Participant
    November 3, 2022 at 04:43

    Hi,
    I have installed the demo content of Electron01 but facing some issues like https://tinyurl.com/22hdqplu,
    On your demo site, the sidebar is perfect like https://tinyurl.com/2dzowztw
    but after installing demo content, look at my sidebar https://tinyurl.com/28fwsobg
    Please fix these issues ASAP.
    Also, I was unable to see the screenshot that you sent me in the previous message.
    Thanks

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 3, 2022 at 05:40

    Hello, @Faisal,

    1. For the sidebar issue, please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    CPanel Admin URL:
    CPanel Admin Username:
    CPanel Admin Password:

    Note: Please take the complete backup of your site first.

    2. For the WooCommerce outdated templates: that is because of the WooCommerce Major update just released a couple of hours ago, Our developers working on compatibility with the latest woocommerce version.

    You can downgrade WC version – https://prnt.sc/9zDbDPn58IxX https://wordpress.org/plugins/woocommerce/advanced/ or wait for the next theme update, it will be released soon.

    Next time, do not update WC before the theme update, here is our changelog – https://xstore.8theme.com/update-history/ with info about compatibility.

    Regards 8Themes Team.

    Avatar: Faisal
    Faisal
    Participant
    November 4, 2022 at 03:49

    Hello @Tony Rodriguez,
    I have just installed the plugins that come with your bundle https://tinyurl.com/2ah4f8e2 and all the cache are cleared but the sidebar is still not working (https://bsp.bestservepos.net/) as in your demo (https://xstore.8theme.com/elementor/demos/electron01/).

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 4, 2022 at 07:16

    Hello, @Faisal,

    Your issue is resolved now kindly check back to your site after clearing the browser cache. Check the resulting image: https://postimg.cc/QFqFqHXk Actually, the images on the menu were wrongly set so I just changed the images on the menu items from the Appearance >> Menu see the image: https://postimg.cc/fSh3KX0C and your issue was resolved.

    Regards 8Themes Team.

    Avatar: Faisal
    Faisal
    Participant
    November 4, 2022 at 16:53

    Hello Tony Rodriguez,

    Your theme has issues with site health https://tinyurl.com/23eyhhqo and https://tinyurl.com/2a9q49sg
    Please remove this issue ASAP.

    Avatar: Faisal
    Faisal
    Participant
    November 5, 2022 at 05:14

    Hello @TonyRodriguez,

    Some demo pages are not properly working on my website https://bsp.bestservepos.net/our-offers/ and https://tinyurl.com/2255se97 and https://tinyurl.com/28hnxwg6 as you have shown in your demo website https://xstore.8theme.com/elementor/demos/electron01/our-offers/ and https://xstore.8theme.com/elementor/demos/electron01/wishlist/
    Please resolve the issue ASAP.
    Thanks

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 5, 2022 at 06:47

    Hello, @Faisal,

    The error that appears in the site health you showed us is not because of our theme. The theme does not have any influence on it. You have to contact your service provider and let them know about this issue they will fix it.

    Regarding the page issue, the First one: https://bsp.bestservepos.net/our-offers/ please simply edit the page and then set the sale products on it using the product element of our theme. As you can see in this image: https://postimg.cc/mhF4fFWJ

    For this issue: https://tinyurl.com/28hnxwg6 please make sure that you have installed the “YITH WooCommerce Wishlist” plugin on your site.

    Regarding this one: https://tinyurl.com/2255se97 Make sure that you have MAP API for your site and that you added it in the Dashboard >> XSTORE >> Authorization APIs see the image: https://postimg.cc/gXzKyhqJ

    Regards 8Themes Team.

  • Viewing 9 results - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.