Please try to set your shop permalinks like shown in this screenshot: https://postimg.cc/r0dLyvQ1 and check back after removing the cache.
Otherwise, please share your site wp-admin URL and access in the private content area of this topic by following the below-given format
WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:
So that I will check and fix your issue on your site.
Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.
Regards 8Themes Team.
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