Sections not loading only working when site is offline

This topic has 5 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez

  • Avatar: Patronela
    Patronela
    Participant
    November 2, 2022 at 07:29

    hi l have noticed my sticky heady is only working when lm working on the site on maintenance mode the moment l disable maintenance mode the site live the sticky header does not stick any more
    2. sections on my homepage are also not loading when the site is live its only loading in maintenance mode, homepage sections 1
    homepage 2
    https://lesscropped.com.au/wp-content/uploads/2022/11/13de1baa-ffe2-496f-a25c-2a97abaf735c.jpg

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Patronela
    Patronela
    Participant
    November 2, 2022 at 07:53

    only section build by element will load all the xstore sections dont load even the desktop footer menu also struggles to load

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 2, 2022 at 08:50

    Hello, @Patronela,

    Your issue is resolved now kindly check back to your site after clearing the browser cache. I have recorded a video result of your site: https://streamable.com/53n0lo

    I just disabled the below-listed plugins and your issue was resolved.

    SiteGround Central
    SiteGround Optimizer
    SiteGround Security

    Regards 8Themes Team.

    Avatar: Patronela
    Patronela
    Participant
    November 2, 2022 at 11:49

    Thank you it’s working but how will l clear cache if you disable it?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 3, 2022 at 05:31

    Hello, @Patronela,

    Actually, Regarding the cache, the thing is, it is good to disable it when the site is in development mode because the cache got strong and causes unexpected issues on the site like we are making changes from the admin panel, and because of the cache our changes don’t reflect on the frontend immediately. Once the site development process will be complete you can again activate the cache system.

    Regards 8Themes Team.

  • Viewing 5 results - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.