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Sections not loading only working when site is offline

This topic has 5 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

Patronela

Participant

November 2, 2022 at 07:29

hi l have noticed my sticky heady is only working when lm working on the site on maintenance mode the moment l disable maintenance mode the site live the sticky header does not stick any more
2. sections on my homepage are also not loading when the site is live its only loading in maintenance mode,

https://lesscropped.com.au/wp-content/uploads/2022/11/13de1baa-ffe2-496f-a25c-2a97abaf735c.jpg

Please, contact administrator
for this information.

#337691 Copied Theme version: 8.3.5 WooCommerce version: 7.0.1

4 Answers

Patronela

Participant

November 2, 2022 at 07:53

only section build by element will load all the xstore sections dont load even the desktop footer menu also struggles to load

#337694 Copied

Tony Rodriguez

Support staff

November 2, 2022 at 08:50

Hello, @Patronela,

Your issue is resolved now kindly check back to your site after clearing the browser cache. I have recorded a video result of your site: https://streamable.com/53n0lo

I just disabled the below-listed plugins and your issue was resolved.

SiteGround Central
SiteGround Optimizer
SiteGround Security

Regards 8Themes Team.

#337697 Copied

Patronela

Participant

November 2, 2022 at 11:49

Thank you it’s working but how will l clear cache if you disable it?

#337721 Copied

Tony Rodriguez

Support staff

November 3, 2022 at 05:31

Hello, @Patronela,

Actually, Regarding the cache, the thing is, it is good to disable it when the site is in development mode because the cache got strong and causes unexpected issues on the site like we are making changes from the admin panel, and because of the cache our changes don’t reflect on the frontend immediately. Once the site development process will be complete you can again activate the cache system.

Regards 8Themes Team.

#337771 Copied
Tagged: loading, offline, sections, themes, woocommerce, wordpress, working
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