Hello, @Trends Bird Limited,

Basically, The thing is when a product is a variable product, so the user must select the product variant in order to add that product to the cart that’s why the popup comes up if you check the simple product without any variant in it you will never see that popup. It’s the default behavior of WooCommerce and you cannot change it without customization.

You can submit a request here https://www.8theme.com/taskboard/, so our dev team read it.

OR

If you want paid Customization services submit a customization request to WPKraken team.

Regards 8Themes Team.

Hello, @LambdaSP,

1- Your issue is resolved now please check back to your site after clearing the browser cache. See the resulting images: https://postimg.cc/YGfMj2KY and https://postimg.cc/qg4pSKyL to solve your issue I added this CSS code in the theme options: https://postimg.cc/KR4hhDzn

2. You can translate all the words from the theme language files from here: https://special-brands.xyz/wp-admin/admin.php?path=languages%2Floco%2Fthemes%2Fxstore-he_IL.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit as per your requirements.

Regards 8Themes Team.

Hello, @Niddy,

Yes, you can add a custom block underneath the product images on the Single product page. I have captured a video for you on my test site. Please watch it complete and follow the steps shown in the video: https://www.veed.io/view/2de2d045-5a33-40c3-abe9-1ccb2a38a8f3?sharingWidget=true&panel=share

Regards 8Themes Team.

Hello, @mohamed aly,

Actually, to add free returns for selected products you have to create multiple single product page layouts in the “Single Product Builder” feature of our theme see image: https://postimg.cc/QVq9BhjX you can find this feature in the theme settings >> WooCommerce >> Single product builder

Once you created a layout you can add this free return using a custom HTML block like this: https://postimg.cc/gnT0R0QP this is the only possible way.

Regards 8Themes Team.

Hello, @Kazi Sabit,

Basically, the Header and footer control all the site styles/layouts with CSS files and functions with JS files. We load all the CSS, bootstrap, Icons, and further files in the header and all the script/JS files in the footer.

So removing the header and footer will obviously increase the site speed of any website. It doesn’t mean that the header and footer are causing the issue.

Now, the point is how do we overcome your issue? The thing is once we import the default demo content of the theme it is already optimized so the user doesn’t need to maintain the site speed. But when a customer starts building the site and changes the demo content with his/her content if the content the user upload on the site is not optimized and the customer uses multiple third-party plugins on their site it affects the site speed, and the user needs to optimize the speed of the site again.

To optimize the site speed user can do it manually, It takes a lot of effort and customization but on WordPress, there are many plugins available for this. So if you check the previous reply I told you about the WP Rocket plugin it helps to optimize the site speed. Also, I shared an article on it for a better reference to understand how you can use it with our theme to solve your site speed issue.

When we use a multipurpose theme try to avoid using third-party plugins as much as possible, remove all the unnecessary and draft pages, plugins, products, posts, etc from the site using a CDN, with a lightspeed server, and a cache plugin all these techniques will help you to optimize the site speed on mobile and desktop.

I hope it makes sense now.

Regards 8Themes Team.

Hello, @TFS,

Your issue is resolved now please check back to your site after clearing the browser cache. See the resulting image: https://postimg.cc/HrRTJ7fq

To solve your issue, first I deleted the cart page from your site completely and after that, I navigate to the Dashboard >> WooCommerce >> Status >> Tools >> and I clicked on the “Create default WooCommerce pages” see this image: https://postimg.cc/sB5CvHPW by doing this your issue is resolved.

Regards 8Themes Team.

Hello, @Ismael,

Your site status is locked for me, I tried to login into proxy as well but the same thing happened. See the image: https://postimg.cc/MXx1Lcvb I am accessing your site from Pakistan. Please whitelist Pakistan so that I will be able to check your issue on your site.

Regards 8Themes Team.

Hello, @TFS,

1. By default there is only one row you can add to the top menu from Xstore >> Theme Settings >> Header Builder. See the image for a better reference: https://ibb.co/NmBYDKh

2. To know How to set the Top header promo Simply navigate to Dashboard >> Static Block >> Add New >> and Edit with Page Builder (Elementor) as per your needs. See the image for a better reference: https://ibb.co/rxXHdPm

After that Please go to Appearance >> Widget >> Header Banner >> Add 8Theme – Static Block Widget >> Select/choose Block name. See the image for a better reference: https://ibb.co/W5pKRDX

Regards 8Themes Team.

Hello, @Trends Bird Limited,

Simply navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop >> Shop Page layout >> from there you will see the option, check the image: https://postimg.cc/tY4ZHqnd set the settings as per your need then save settings and check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @Niddy,

Thanks for using our Theme and for contacting us.

1. I duplicate the header and set it on the homepage on your site check the image in the private content area. Now you can customize the front page header as per your need.

2. Please read this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

If auto-update doesn’t work, you can update plugins manually using archives from this page – https://www.8theme.com/downloads

The latest version of WPBakery Page Builder is 6.10.0.

Regards 8Themes Team.

Hello, @TFS,

1- Sorry to say, that there is no special widget for this, and changes require customization. If you want paid Customization services submit a customization request to WPKraken team.

2- Navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop Elements >> Brands check the image: https://postimg.cc/qzq7tt7q

3- You can add a custom tab on your products. while editing a product in the [8theme] product options you will be able to add a new custom tab see image: https://postimg.cc/5j334rH1 set the tab title and content as per your need then save settings and check the product.

Regards 8Themes Team.

Hello, @ForjarEmpresa,

There was a CSS code added in the theme settings see the image: https://postimg.cc/QBgwNtgd I just remove it and your issue is resolved. check the resulting image: https://postimg.cc/YGs3tKPS please check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @Mody,

There is no issue like you explain I have checked your site on my personal mobile phone it appears just fine as you can see in this video: https://streamable.com/jmiyfr

1- Regarding the loyal points, thing is the theme doesn’t provide this kind of functionality you cannot make it from the theme options. You can use any third-party plugin for this at your own risk.

2- For the translations please read our theme documentation for a better reference to understand: https://www.8theme.com/documentation/xstore/theme-translation/

Regards 8Themes Team.

Hello, @LambdaSP,

1- Your issue is resolved now, I just comment out a code and add new custom CSS code in the theme options see the image: https://postimg.cc/9r1KGGdy by doing this your issue is resolved. see the resulting video: https://streamable.com/q8m5cf and https://streamable.com/wuiihs

A- Your issue has been solved, please check back to your site after removing the browser cache. You can change/translate it from here: https://special-brands.xyz/wp-admin/admin.php?path=languages%2Floco%2Fplugins%2Fxstore-core-he_IL.po&bundle=et-core-plugin%2Fet-core-plugin.php&domain=xstore-core&page=loco-plugin&action=file-edit

https://postimg.cc/DSjTdYx5
https://postimg.cc/WF0CK9wB

B- I can see that you have set the icon on a menu item but it does not appear. To solve this I simply edit the menu item see the image: https://postimg.cc/qgnSbNKZ and I set the use it as an image see image: https://postimg.cc/p9wkzBsV by doing this your issue was resolved. Here is the resulting image: https://postimg.cc/DmFHN2cv

3- Actually, the cart and checkout page is coming from the WooCommerce plugin and it does not allow editing theme without customization. If you want paid Customization services submit a customization request to WPKraken team.

You can edit the cart popup. simply navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Cart >> there you will be able to change/set the settings from the available options provided by the theme. See the image: https://postimg.cc/Y4mtnXR5 and https://postimg.cc/y37BN7KK

4- Actually, my account page is coming from the WooCommerce plugin there is no such option in the theme to edit it and by default WooCommerce plugin doesn’t allow users to edit it. further, our theme has added an option in the plugin settings WooCommerce > Settings > Accounts & Privacy > XStore “My Account” page settings see the image: https://postimg.cc/NKZybCmX

5- In order to know how to add the filter in the shop page, please check this article: https://www.8theme.com/documentation/xstore/woocommerce/shop-page/

Regards 8Themes Team.

Hello, @Ismael,

Simply navigate to the Dashboard >> XSTORE >> Theme settings >> WooCommerce >> Shop >> Product Style >> enable this option from there: https://postimg.cc/tYXmC21F and save settings then check back to your site after clearing the browser cache.

Regards 8Themes Team.