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Cart Page Issues – Not Showing Like It Used To

This topic has 10 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

TFS

Participant

November 19, 2022 at 20:03

Hello,

The cart page for my website is not appearing the way it should (did)
Can you please help me on this issue?

Thanks!

Please, contact administrator
for this information.

#338915 Copied Theme version: 8.3.7

9 Answers

TFS

Participant

November 19, 2022 at 20:05

I have the following short code on the “cart” page.

[woocommerce_cart]

#338916 Copied

Tony Rodriguez

Support staff

November 20, 2022 at 05:57

Hello, @TFS,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area of this topic and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#338932 Copied

TFS

Participant

November 20, 2022 at 06:13

Hello Tony Thanks!

So what happened was is that I was trying to edit the cart page and looked at a video on YouTube (attached on private area)

Then I added the following plugins

1) WooCommerce blocks
2) Elementor Header, footer, and block templates
3) Essentials addons for Elementor
4) WooLentor

I have deleted all these plugins since.

After I tried to change back the old cart was back but the format is all messed up.

Please let me know if that can solve this issue or else I will provide the login details.

Thanks!

Please contact administrator
for this information.

#338934 Copied

Tony Rodriguez

Support staff

November 20, 2022 at 09:05

Hello, @TFS,

Please revert back all the changes you have made, and then please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check and fix your issue on your site.

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#338950 Copied

TFS

Participant

November 20, 2022 at 17:21

Hello Tony,

Sorry – I deactivated all the plugins listed above;

1) WooCommerce blocks
2) Elementor Header, footer, and block templates
3) Essentials addons for Elementor
4) WooLentor

Do you want me to add these again?
Or can I just provide the website details to you?

Thanks for the help

#338987 Copied

TFS

Participant

November 20, 2022 at 17:27

Hello Tony,

Details are in private content area.

I appreciate the help!

* The issues are with the cart page

Please contact administrator
for this information.

#338988 Copied

Tony Rodriguez

Support staff

November 21, 2022 at 06:02

Hello, @TFS,

Your issue is resolved now please check back to your site after clearing the browser cache. See the resulting image: https://postimg.cc/HrRTJ7fq

To solve your issue, first I deleted the cart page from your site completely and after that, I navigate to the Dashboard >> WooCommerce >> Status >> Tools >> and I clicked on the “Create default WooCommerce pages” see this image: https://postimg.cc/sB5CvHPW by doing this your issue is resolved.

Regards 8Themes Team.

#339000 Copied

TFS

Participant

November 21, 2022 at 07:11

Hello Tony,

I really cannot thank you enough.

Thank you so much!!!

#339008 Copied

Tony Rodriguez

Support staff

November 21, 2022 at 07:37

Hello, @TFS,

Most Welcome 🙂

If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day 🙂

Topic Closed.
Regards 8Themes Team.

#339011 Copied
Tagged: cart, issues, page, showing, themes, woocommerce, wordpress
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Cart Page Issues – Not Showing Like It Used To

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