Hello, @IP,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @TFS,

Those tabs are WooCommerce default tabs, please read and follow the instructions written in the official WooCommerce documentation here: https://woocommerce.com/document/editing-product-data-tabs/#section-2

Regards 8Themes Team.

Hello, @TFS,

First of all, You have to know from where the tabs are enabled/disabled on the single product page.

Navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> Tabs see the image: https://postimg.cc/Btcrz9JQ

The “Additional Information” tab will only show if the product has weight, dimensions or attributes (with “Visible on the product page” checked). It is the default WooCommerce tab.

For the “Single product custom tab” as I told you to enable/disable the tabs make sure that the custom tab is enabled from there I hope then it will appear on the product page.

Regards 8Themes Team.

Hello, @IP,

Actually, Yes, If you create your single product page with the “Single Product Builder” feature of our theme. You can find this feature in the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder. See the image: https://postimg.cc/fVP5PkGQ

Regards 8Themes Team.

Hello, @IP,

Yes exactly right, you can translate that text using the Loco translate plugin easily.

Regards 8Themes Team.

Hello, @slw250@hotmail.com,

Actually, by default WordPress generates different sizes of images for different resolutions. Here I found an article to understand it better and to know how to fix it: https://www.wpbeginner.com/wp-tutorials/how-to-prevent-wordpress-from-generating-image-sizes/

Please check and read the article for a better reference. I hope it helps.

Regards 8Themes Team.

Hello, @Dionizio Find,

I am sorry I am not able to see your provided screenshot, so Could you please reshare your screenshot again via this site: https://postimages.org/

And also share the page URL as well, so that I will check and assist you accordingly.

Regards 8Themes Team.

Hello, @hostdz,

1- You can download the font from Google and upload it on the Custom font as we told you in the previous message to use it in the theme typography.

2- To change the slider and sidebar font simply watch this video for a better reference: https://streamable.com/988hpr

Regards 8Themes Team.

Hello, @Anas,

Your provided WP Admin Login details are not correct/working, and also please let me know which plugin are you using for the “Frequently Bought Together”. Could you please check it once by activating the default WordPress Theme like “Twenty Twenty Three” just to make it sure that the issue is with our theme or not? and let me know the result.

Regards 8Themes Team.

Hello, @hostdz,

You can use the page title element to show the title dynamically on your site pages in your static block and set it as per your requirements: https://postimg.cc/jDgXv3Y8

For now, I have checked the product category of your site and the title is showing fine: https://postimg.cc/qzpxrHkb

Regards 8Themes Team.

Hello, @Peter,

Simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

@media(max-width:576px){
.woocommerce-product-details__short-description p{text-align:left !important;}}

Then save settings and check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @Peter,

I have just tested your site now on Chrome and Firefox browsers and it is working perfectly fine for me, here are the screenshots, it must be the cache issue at your end nothing else, please try to clear the cache and check back again.

https://ibb.co/QddVbyC
https://ibb.co/bH7VLyp

Regards 8Themes Team.

Hello, @Estudio EntreDos,

1. Sound’s Good!! that your issue is resolved now.

2. Actually the issue you are facing is because of this Custom CSS: https://postimg.cc/t12P1cvY please find and remove this CSS code and it will resolve your issue.

Regards 8Themes Team.

Hello, @Muhammad Shoaib,

Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the cache, It will bold the price text on your site.

span.woocommerce-Price-amount.amount {
    font-weight: 900 !important;
}
.single-product p.price {
    font-weight: 900 !important;
}

Regards 8Themes Team.

Hello, @IP,

1- 1- Please watch and follow the instructions shown in this video, I have captured for you: https://www.veed.io/view/df079de1-0e99-4c57-961d-cc46917b1768?sharingWidget=true&panel=share

Add to cart has been translated into the WooCommerce language files and Buy Now has been translated into the Theme language files.

2- You can change the icon using custom CSS code only. Go to the Dashboard >> Theme Settings >> Theme Custom CSS >> Global CSS and then paste the below code at the bottom of the CSS box.

.single-product .et-single-buy-now:before {
    content: "\e916" !important;
}

Then save settings and check back to your issue after clearing the browser cache.
Note: In the above code the word (\e916) is the icon code you can change it with the icon code you want. There icons can be used – https://xstore.8theme.com/xstore-icons/

3 & 4- You can change the add to cart and buy now buttons colors from the Theme settings >> WooCommerce >> Single Product Builder >> Add to Cart & Quantity see the image: https://postimg.cc/ZWtWDjTj and for hover see the image: https://postimg.cc/64CX7rD5

Regards 8Themes Team.