Hello @Sahnoor Alam,

You can create a block and then use the “Product Grid”, “Product List”, “Product Carousel” or “Product Masonry” element in it and configure it according to your needs. By using these elements, you will be able to display the products in that block.

https://postimg.cc/rdZTJKs0

Best Regards,
8Theme’s Team

Hello, Thom,

Thank you for contacting us and for using our theme and support services. We appreciate your feedback and are glad to know that you are satisfied with our product and services.

We kindly request you to consider leaving a 5-star rating for our theme and customer and technical support by visiting http://themeforest.net/downloads. Your feedback and positive review would not only help us improve our product but also encourage us to provide better support in the future. It means a lot to us and we are grateful for your support.

If you have any further queries or concerns, please feel free to contact us anytime. We are always here to assist you.

Thank you again for choosing our product and services.

This topic is now closed!

Best regards,
8Theme’s Team.

Hello, Thom,

Thank you for the screenshot. We have just selected the “None” option in the Dashboard > WooCommerce > Settings > Account & Privacy > XStore “My Account” page settings > Products type. Please refer to the attached image for further reference. https://postimg.cc/nXBDq36j

Best Regards,
8Theme’s Team

Hello, @seb,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Certainly! We completely understand your concern. Using two child themes on a website can cause conflicts and create inconveniences for website owners. It’s best to use only one child theme to avoid any issues.

By using a single-child theme, you can ensure that your website runs smoothly and without any conflicts. you can also make sure that any customizations you make are consistent across the entire website.

We recommend that you use the child theme, as it is known to work well on your site.

Best regards,
8Theme’s Team

Hello TheOne,

We recommend disabling all third-party plugins (including cache plugins) that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, shngz

Thank you for purchasing our theme and for reaching out to our support center.

We apologize for any inconvenience caused. We have now reset your purchase code, allowing you to activate the theme on your site. Please try again now.

Best regards,
8Theme’s Team

Hello, davidferfer,

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site to confirm the changes. We have removed the CSS code that was added in our last reply and has set the image loading type to default via XStore > Theme Options > Speed Optimization.

We have also recorded a video for your reference. Please watch it in its entirety under the private content area.

Best Regards,
8Theme’s Team

Hello Thom,

In order to change the button color, please follow the steps below:

1. Navigate to Static Blocks and edit the footer static block, Change the color from Custom CSS as per your requirements: https://postimg.cc/nCyd3R0K

2. We are pleased to inform you that your issue has been resolved. Please check your site again after clearing the browser cache. We have translated the word into the theme language files, which can be found at the following links: https://postimg.cc/crPsXSpD and https://postimg.cc/5j0bJy17.

3. Which recommended products would you like to delete? Could you please provide us with a screenshot and the page URL so that we can investigate and assist you further?

Best Regards,
8Theme’s Team.

Hello Kelly,

Thank you for getting in touch.

We have been unable to access your WordPress Admin Login details, and your site is currently in Maintenance Mode.

If you are using the Button element, you can edit it and change its typography by navigating to the Style tab. Please refer to the screenshot provided here: https://postimg.cc/zbmFp9xT

If you could provide us with the correct WordPress Admin Login details in the private content area of this topic, we would be happy to investigate further and assist you.

Best Regards,
8Theme’s Team

Hello, Restorialifee,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1_ We do not observe any issues with your website. The Ajax add to cart feature is functioning properly. Please refer to the following link for further information. https://www.veed.io/view/41e34e76-d1e1-460b-a101-ebc00bc542f3?sharingWidget=true&panel=share

2_ To enable Sticky Add to Cart, please navigate to Xstore > Theme Options > Woocommerce > Single Product Builder > Add to Cart & Quantity > Sticky Cart > Turn On and publish it. Please refer to the attached image for reference. https://postimg.cc/grTWgsvN

If the sticky add to cart feature is still not appearing on the single product page, could you please provide us with the correct WordPress admin login details in the private content area of this topic, so that we can investigate further and assist you?

In order to proceed, please follow these steps:
– Create an account on the Dashboard (Users > Add new) with administrator role. Please refer to the image provided at http://prntscr.com/s3rc9m for guidance.
– Provide us with the username and password for the newly created account via the Private Content area. Please refer to the image provided at http://prntscr.com/s5mao7 for guidance.
– Any email address can be used for the new account, it does not have to be your personal email.

Once you have completed these steps, please let us know and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme Team

Hello, Kapil Dev,

Thank you for reaching out to us and providing us with the login details to your site. We have thoroughly reviewed your website and noticed that you are currently using the Slider widget, which has been deprecated since v4.1.3. We highly recommend using the Slides widget instead to avoid any inconvenience. https://postimg.cc/4ngTVFs7

To learn more about the Slides Element and how it can benefit your website, please check out our demo here: https://xstore.8theme.com/elementor/demos/minimal-fashion02/slides-element/

Our support team is always available to assist you if you have any additional questions or concerns. Please don’t hesitate to reach out to us if you need any further assistance

Kind Regards,
8theme team

Hello, Kapil Dev,

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Hello Nnamdi O.,

Thank you for selecting XStore as your WooCommerce WordPress theme.

We have conducted an inspection of your site and have not identified any issues. Your site appears to be functioning properly. This may be a result of a caching issue on your end. We recommend that you clear your browser cache or try accessing your site in a new browser.

We have also prepared a video for your reference. Please watch it in its entirety for a better understanding. https://www.veed.io/view/b0b46793-e694-443a-b9c6-bc8e1abb853e?sharingWidget=true&panel=share

Best Regards,
8Theme’s Team

Hello @clean,

In order to display the lowest price of a variable product, please navigate to XStore >> Theme Options >> WooCommerce >> Shop >> Product Design >> Variable Product Settings and enable the option “Minimum Price Only”, save the changes, and then clear your browser cache before checking back on your site.

Please refer to the screenshot provided: https://postimg.cc/564WQcvR

Best Regards,
8Theme’s Team

Hello, Ash,

We have already addressed your issue from yesterday and responded to your topic.

Have you seen our last reply to your topic?

Here is the link to the reply: https://www.8theme.com/reply/353258/.

Please review it again and let us know if you have any further questions.

Best Regards,
8Theme’s Team