Error when changing the domain to a new one

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

  • Avatar: kioto
    kioto
    Participant
    April 16, 2023 at 22:21

    1. the untie license button was pressed
    https://prnt.sc/kGc-_in-Vpay
    2. The theme core module has been removed
    3. deleted topic
    4. Transferred files and database to a new domain.
    5. but the activation on the new domain does not take place
    https://prnt.sc/e7LPb-yKsPDo

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 17, 2023 at 07:42

    Hello, kioto,

    Thank you for purchasing our theme and for reaching out to our support center.

    We apologize for any inconvenience caused. We have now reset your purchase code, allowing you to activate the theme on your site. Please try again now.

    Best regards,
    8Theme’s Team

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