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Can’t reactivate my license after unregistering

This topic has 2 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Tony Rodriguez

shngz

Participant

April 16, 2023 at 13:23

Hi, I tried to move my page to another server and have unregistered my theme but was not able to register it on the new server.

After that, I tried to register it again on the old server, but even this was not possible.

Can you please check and deactivate the license so I can register it again, when I’ve completely moved to the new server.

Please, contact administrator
for this information.

#353425 Copied Theme version: 9.1.1

1 Answer

Tony Rodriguez

Support staff

April 17, 2023 at 07:43

Hello, shngz

Thank you for purchasing our theme and for reaching out to our support center.

We apologize for any inconvenience caused. We have now reset your purchase code, allowing you to activate the theme on your site. Please try again now.

Best regards,
8Theme’s Team

#353455 Copied
Tagged: best selling, reactivate license, seo friendly, themes, unregistering, woocommerce
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