Tony Rodriguez

Hello, @Zdenky,

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Alternatively, you can try with any third-party plugin which better suits your requirements but at your own risk.

Best Regards,
8Theme’s Team

Hello @atahan,

Thank you for reaching out to us and for using XStore.

We kindly ask that you read this article first – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/ – before proceeding.

To re-register the theme, please follow these steps:
– Unregister the theme – https://prnt.sc/fIdNdLjNXJai
– Re-enter the purchase code and register the theme on the final domain/site

We appreciate your cooperation.

Best Regards,
8Theme’s Team

Hello, @infinit55555,

We apologize for the inconvenience you experienced with our theme. We have not found any evidence that the email builder in Patcher is causing the issue. It appears to be an issue on your site and we need to debug it.

We recommend that you turn OFF the developer mode under Xstore >> Dashboard >> Built-In Email Builder. This mode is intended for when you have real orders on your website and want to send your customers old emails (not broken new ones) while you are building new emails with our builder.

If the issue persists, please try disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clear the cache of the browser, and check again. It is possible that one of the additional plugins is causing the problem.

Alternatively, we request that you provide us with the URL and temporary access to the wp-admin of your website.

This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please create an account via Dashboard (Users > Add new) with an administrator role and provide us with the username and password for the newly created account via the Private Content area.

Any email address can be used for the new account, it does not have to be your personal email.

Once you have completed these steps, please let us know and we will promptly review your account information and provide assistance as soon as possible.

Best Regards,
8Theme’s Team

Hello, @Giuseppe,

Thank you for contacting us and for using our theme and support services.

We appreciate your feedback and are glad to know that you are satisfied with our product and services.

We kindly request you to consider leaving a 5-star rating for our theme and customer and technical support by visiting http://themeforest.net/downloads. Your feedback and positive review would not only help us improve our product but also encourage us to provide better support in the future. It means a lot to us and we are grateful for your support.

If you have any further queries or concerns, please feel free to contact us anytime. We are always here to assist you.

Thank you again for choosing our product and services.

This topic is now closed!

Best Regards,
8Theme’s Team.

Hello, @Nicolo,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1. If you would like to display the “Add to Cart” button on the Shop page, please navigate to XStore > Theme Options > Woocommerce > Shop > Products Design > Product Content Elements and turn on the “Add to Cart” button. Once you have done this, please remember to publish the changes.

For further reference, please refer to the image provided at the following link. https://imgur.com/wIEtieD

2. If you would like to display an “Add to Cart” and “Buy Now” button on the Single Product page, please navigate to XStore > Theme Options > Woocommerce > Single Product Builder > Add the Add to Cart element in Section, then edit the settings of the Add to Cart element according to your requirements. There is an option to enable the “Buy Now” Button, which you can then publish.

For further reference, please refer to the image provided at the following link. https://imgur.com/H43U9f0

We hope this will solve your issue.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

Hello, @Kalmika,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team.

Hello, @invis,

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Alternatively, you can try with any third-party plugin which better suits your requirements but at your own risk.

Best Regards,
8Theme’s Team

Hello @mady,

To translate Xstore theme using the Loco translate plugin, please refer to our theme documentation here: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/. We hope this will be of assistance.

Try to translate the non-translated words manually into Theme, Core plugin, and WooCommerce language files as well as using the Loco translate plugin.

Best Regards,
8Theme’s Team

Hello @floatselect,

We have been unable to access your WordPress Admin credentials. Please provide the correct login details in the private content area, along with the product page URL and a screenshot of the buttons that are not displaying together. We will investigate the issue further and provide assistance.

Best Regards,
8Theme’s Team

Hello @arjun,

We have reviewed the URL you provided and did not find a blue alert message, however, it appears to be functioning properly. Please refer to the screenshot at the following link: https://ibb.co/j5qL1RG.

We suggest clearing your browser cache and revisiting your site.

Best Regards,
8Theme’s Team

Hello William Hsueh,

Unfortunately, the Floating Menu only allows for the manual upload of SVG icons from media. This is the default functionality of the feature and cannot be altered. It is not possible to use other icons such as FontAwesome/XStore icons code/class in the SVG field.

Best Regards,
8Theme’s Team

Hello, @montse,

You’re welcome! We’re glad to hear that you found the information helpful, and we’re always here to assist you whenever you need it. If you have any further questions or require additional support, please don’t hesitate to reach out. Your satisfaction is our priority, and we’re committed to providing you with the best service possible. Thank you for your kind words and appreciation.

Have a great day!

Kind Regards,
8theme team

Hello @mantolis,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team.

Hello @mantolis,

In order to resolve your issue, please copy and paste the following CSS code into Xstore >> Theme Options >> Theme Custom CSS >> Global CSS and then clear your browser cache.

table.cart .product-details .remove-item {
    color: var(--et_btn-dark-bg-color) !important;
}
.woocommerce-form-coupon-toggle .woocommerce-info {
    color: var(--et_btn-dark-bg-color) !important;
}

We hope this helps.

Best Regards,
8Theme’s Team

Hello @hans,

When you switch between a child theme and its parent theme, your widgets and theme options (including the content of the header builder) may be different, as the child theme does not inherit all of the parent theme’s options, and the parent theme does not inherit the child theme’s options.

Therefore, before switching from the correct theme (where everything is as it should be), you should export the theme options (Theme Options > Export/Import) and then import them after switching. Widgets should be moved to the correct areas at Appearance > Widgets.

Best Regards,
8Theme’s Team