Tony Rodriguez

Hello, @mariangio,

Thank you for choosing XStore as your WooCommerce WordPress theme.

In order to address your concern, we kindly request you to copy the following CSS code and paste it in the specified location: XStore >> Theme Options >> Theme Custom CSS >> Global CSS. Subsequently, it is imperative to clear your browser cache to view the changes.

The final outcome should resemble this: https://postimg.cc/ZWC3x444

.wp-block-social-links:not(.is-style-logos-only) .wp-social-link-facebook {
    background-color: #000000 !important;
}
.wp-block-social-links:not(.is-style-logos-only) .wp-social-link-facebook a.wp-block-social-link-anchor {
    font-size: 30px !important;
}
.wp-block-social-links:not(.is-style-logos-only) .wp-social-link-instagram {
    background-color: #000000 !important;
}
.wp-block-social-links:not(.is-style-logos-only) .wp-social-link-instagram a.wp-block-social-link-anchor {
    font-size: 30px !important;
    padding-top: 0 !important;
}

We trust that this solution will effectively address your concern.

Best Regards,
Team 8Theme

Hello, @Play Havenz,

Thank you for using our theme and for contacting us.

Should you desire to enlarge the size of a single product image, kindly follow these steps: Navigate to Xstore > Theme Options > Woocommerce > Single Product Builder. Here, you can adjust the Gallery element section width according to your preference and then publish it.

Please refer to the attached image for further clarification.
https://postimg.cc/7CHBPL99

We trust this will resolve your query.

Best Regards,
8Theme’s Team

Hello, @Play Havenz,

Thank you for using our theme and for contacting us.

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Best Regards,
8Theme’s Team.

Hello, @aniwalunj

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you to revisit your site after clearing your browser cache.

To address the problem, we have deactivated the Static Block Cache option located in XStore > Theme Options > Speed Optimization. This action has effectively resolved the issue at hand.

Please refer to the attached image for your reference.
https://postimg.cc/N5XVfx4z

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, @Stefano Valso,

Thank you for your response.

Please contact support of the plugin to get help, or try to use the next custom CSS code:

Please copy and paste the following CSS code in XStore > Theme Options > Theme Custom CSS > Global CSS.

.et-off-canvas .woo-variation-gallery-wrapper.loading-gallery:after {
    display: none;
}
.et-off-canvas .woo-variation-gallery-wrapper.loading-gallery .woo-variation-gallery-container.preload-style-blur {
    filter: none;
    opacity: 1;
}

We hope this Helps.

Best Regards,
8Theme’s Team.

Hello, @thehawkman,

Thank you for providing a detailed description of your issue. We have thoroughly reviewed your requirements. However, we regret to inform you that the issue you are facing is not directly related to our theme, but rather to WooCommerce.

Unfortunately, our theme does not provide the option you are seeking, and WooCommerce does not have such a default functionality either. We believe that there may be a third-party plugin extension that could assist you in achieving your desired result.

We recommend that you reach out to WooCommerce support for further consultation on this matter. You can contact them via the following link: https://wordpress.org/support/plugin/woocommerce/

We appreciate your understanding in this matter.

Best Regards,
8Theme’s Team

Hello, @Cr3atorf1lm,

We would like to inform you that there is no necessity to update the version for that particular feature. It is also available with the older versions.

Best Regards,
8Theme’s Team

Hello, @Cr3atorf1lm,

Yes, you can export a page created with Elementor from one WordPress site and import it into another site with a similar template using Elementor’s built-in import/export feature. Here’s a step-by-step guide to help you do that:

Exporting a Page with Elementor:

1. Log in to the source WordPress site where you have the page you want to export.

2. Edit the page you want to export using Elementor.

3. In the Elementor editor, click the “Save” button to save your changes.

4. After saving, click the arrow icon at the top left corner of the editor to open the Elementor dashboard.

5. From the dashboard, click the “Export Template” option.

6. A popup window will appear with export options. Choose “Page” as the export type.

7. Give your template a name and click the “Export Now” button. This will generate a .json file of your page template.

8. Download the .json file to your local computer.

Importing the Page to Another Site:

1. Log in to the target WordPress site where you want to import the page.

2. Ensure you have Elementor and Elementor Pro (if you used Pro features) installed and activated on the target site.

3. Create a new page or edit an existing one where you want to import the page.

4. In the Elementor editor, click the folder icon in the bottom panel to open the Elementor template library.

5. Switch to the “My Templates” tab.

6. Click the “Import Template” button.

7. Upload the .json file you downloaded from the source site.

8. Elementor will now import the page template. After the import is complete, you can click the “Insert” button to add the imported page to your current page.

9. Edit the imported page as needed to make sure it matches your target site’s design and content.

10. Once you are satisfied with the imported page, click the “Update” button to save your changes.

That’s it! You have successfully exported a page with Elementor from one site and imported it into another with a similar template.

Please refer to this screenshot for a better understanding: https://postimg.cc/06RgFZZS

Best Regards,
8Theme’s Team

Hello, @thibaultcomte,

To adjust the maximum number of products displayed in the mini-content, kindly follow these steps: Navigate to Xstore > Theme Options > Header builder > Cart > Mini-Cart Products Amount. Here, you can set the limit as per your preference and then click on ‘Publish’.

Please refer to the attached image for further clarification.
https://postimg.cc/0zzDJ2Fr

We trust this will resolve your query.

Best Regards,
Team 8Theme

Hello, @thehawkman,

We regret the inconvenience you have experienced due to the issue on your website. However, we would like to clarify that the problem is not related to our theme.

It appears that the custom code you have implemented on your site is not functioning as expected. We recommend that you remove the code that you have added to your site, which is causing an error at line #34.

For further assistance, we suggest you refer to the instructions provided in the following thread: https://www.8theme.com/topic/registration-with-phone-number-on-woocommerce-my-account/. We believe this resource may guide you toward resolving the issue.

Currently, the error is visible on the main page https://dev.orinoco.ro/my-account/. As this page is part of WooCommerce, the issue may not be directly related to the theme activated on your site, suggesting a potential problem on WooCommerce’s end.

Best Regards,
8Theme’s Team

Hello, @enderkadir,

It’s unfortunate to hear that you’re facing issues with your website. The situation you described could be caused by a few different factors, and it’s important to investigate them to resolve the problem. Here are some steps you can take to troubleshoot this issue:

Check for Payment Gateway Errors:

Start by checking the payment gateway you’re using (e.g., PayPal, Stripe) for any error messages or logs related to this specific transaction. Some payment gateways might provide more detailed information about what happened during the payment process.

Review WooCommerce Settings:

Go through your WooCommerce settings, particularly the payment gateway settings, to ensure everything is configured correctly. Make sure the payment gateway is properly set up and integrated with your website.

Test the Checkout Process:

Test the checkout process on your website to see if you can reproduce the issue. Try adding items to the cart, starting the checkout process, and then abandoning it to see if payments are processed automatically without card information.

Review Installed Plugins:

Sometimes, conflicts between WooCommerce and other plugins can cause issues like this. Deactivate any recently installed plugins or those that could affect the checkout process, and then retest the checkout process.

Review Payment Gateway Logs:

If the payment gateway you’re using has logs or records, check those for any information related to the failed payment attempt.

Check for Theme Compatibility:

It might be the conflict between our theme and your payment gateway plugin. Switch to a default WordPress theme (e.g., Twenty Twenty-Three) temporarily and test the checkout process again to see if the issue persists.

Contact Payment Gateway Support:

If you can’t find a solution after checking all the above steps, consider reaching out to the support team of the payment gateway you are using. They may be able to provide specific insights into the issue.

Remember to back up your website before making any significant changes, and consider doing any troubleshooting on a staging or development site to avoid disrupting your live website.

Best Regards,
Team 8Theme

Hello, @Ricardo,

Thank you so much for purchasing our theme and contacting our support center.

1. Should you wish to disable breadcrumbs for each page, kindly proceed to edit the specific page. Navigate to Xstore Options, then Layout, followed by Breadcrumbs Style. Here, you will find the option to Disable. Please ensure to Update it once done.

Please refer to the attached image for further clarification. https://postimg.cc/4mTbPp2G

2. If you wish to remove the website footer, Please follow the steps below to remove the 8theme- Static block widget in Footer Column 1:

1. Navigate to your WordPress dashboard.
2. Click on ‘Appearance’.
3. Select ‘Widgets’.
4. Delete the ‘8theme- Static block’ widget in ‘Footer Column 1’.

For your convenience, we have attached an image for reference.
https://postimg.cc/S2FwkDfs

3. Could you kindly provide a detailed description of the issue you are encountering? We would appreciate it if you could also provide a screenshot of the background image you wish to remove, along with the URL of the page where you are experiencing this issue. This will enable us to better understand your problem and provide you with the necessary assistance.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

Also, create temporary wp-admin access, so we can check your settings.

Best Regards,
Team 8Theme.

Hello, @elvisl10,

We have conducted a thorough review of your website and are pleased to inform you that we did not encounter any issues. The footer is displaying as expected in both the customizer mode and the site front-end mode.

Please refer to the attached image in the private content area for your reference.

If the issue continues to persist on your end,we kindly request that you provide a detailed description of the issue you are encountering, along with any relevant screenshots. Please also provide the URL of the page where the issue is occurring.

We will proceed to conduct a more detailed examination on your behalf and provide the necessary assistance accordingly.

Best Regards,
8Theme’s Team.

Hello, @Azza,

We are pleased to hear that our proposed solution has successfully assisted you in achieving your desired result.

In terms of icon size, we recommend a width between 20px and 25px.

We encourage you to upload icons of both these sizes and select the one that best suits your needs.

Best Regards,
8Theme’s Team

Hello, @Alfi,

Thank you for using our theme and for contacting us.

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Best Regards,
8Theme’s Team.