The changes of The page and static Blocks are not updated

This topic has 2 replies, 2 voices, and was last updated 8 months ago ago by Tony Rodriguez

  • Avatar: elvisl10
    elvisl10
    Participant
    September 6, 2023 at 08:19

    When I configure the page and my footer with the static blocks, I use some settings but they are not displayed correctly when the page is updated. I don’t doing something wrong, Where can this be set? Please have a look at the screenshots.

    1. I have disabled Menu cache and static blocks cache via Theme Options > Speed Optimization
    2. I have cleared cache way more times than I care to admit and tried different machines, browsers and OS.

    Appreciate any guidance you can offer. Thanks.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 6, 2023 at 11:55

    Hello, @elvisl10,

    We have conducted a thorough review of your website and are pleased to inform you that we did not encounter any issues. The footer is displaying as expected in both the customizer mode and the site front-end mode.

    Please refer to the attached image in the private content area for your reference.

    If the issue continues to persist on your end,we kindly request that you provide a detailed description of the issue you are encountering, along with any relevant screenshots. Please also provide the URL of the page where the issue is occurring.

    We will proceed to conduct a more detailed examination on your behalf and provide the necessary assistance accordingly.

    Best Regards,
    8Theme’s Team.

    Please contact administrator
    for this information.
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