Tony Rodriguez

Hello, @bnourse,

Thank you for reaching out to us with your query regarding the XStore wishlist feature. We appreciate your interest in customizing the feature to better suit the layout of your site. Please read our theme documentation: https://www.8theme.com/documentation/xstore/xstore-features/how-to-create-and-manage-wishlists-in-xstore/

Should you desire to remove the Xstore wishlist icon from the shop page, we kindly ask that you follow these steps:

1. Access the ‘XStore’ section.
2. Proceed to ‘Theme Options’.
3. Select ‘WooCommerce’.
4. Navigate to ‘Shop’ and then ‘Product Design’.
5. Choose ‘Design Type’ and set it to ‘Disable’.
6. Ensure to save your changes by clicking ‘Publish’.

For your convenience, we have provided an image below as a visual guide to assist you with this process. https://imgur.com/BwK15Bi

We trust this information will be of assistance to you. Should you require any further help, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

Hello, @Daniyal,

Thank you for your response.

1/ We did not officially test or confirm compatibility with any particular plugin. In such cases, you have the flexibility to try different plugins, but own risk.

2/ A/ Should you desire to activate the feature that enforces the visibility of a product’s stock status on its respective page, we kindly ask you to follow these steps:

1. Go to the “XStore” section.
2. Select “Theme Options.”
3. Proceed to “WooCommerce.”
4. Navigate to “Single Product Builder.”
5. Locate “Add To Cart & Quantity.”
6. Enable the feature by selecting “Turn On.”
7. Ensure to save your changes by clicking “Publish.”

For your convenience, we have provided an image below as a visual guide to assist you through this process. https://imgur.com/sz18U8m

2/ B/ If you require assistance with displaying product variations that are currently out of stock. We are pleased to inform you that such variations can be presented as shown in the following examples:

– https://ibb.co/9hbCWKV
– https://ibb.co/VVmZCkp
– https://ibb.co/zmbgPYR

This display is possible using Xstore variation swatches, provided that the “Hide out of stock products from catalog” option is activated within the WooCommerce > Settings > Products > Inventory section of your dashboard.

For further clarification and support, we suggest viewing our instructional video on variation swatches, which can be found here: https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches/. We trust you will find this resource to be informative and useful.

Should you have any further inquiries or require additional assistance, please feel free to contact our support team. We are committed to providing you with the support you need.

Warm regards,
The 8Theme Team

Hello, @Estudio EntreDos,

You’re very welcome! We are glad we could help. If you have any more questions or if there’s anything else we can assist you with, feel free to ask. Happy to help!

Have a nice day!

This topic is now closed.

Best regards,
The 8theme team.

Hello, Estudio EntreDos Team,

We hope this message finds you well.

We are delighted to notify you that the technical issue affecting your website has been successfully resolved. Our team has diligently removed the unnecessary padding from your site’s code and adjusted the width to enhance the layout. For your convenience, we have provided screenshots illustrating the modifications:

– [Screenshot 1](https://ibb.co/Qvmqsgf)
– [Screenshot 2](https://ibb.co/CbXF29h)

We kindly request that you revisit your website after clearing your browser’s cache to verify the changes.

Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @ori,

Thank you so much for purchasing our theme and contacting our support center.

To ensure that we fully understand your request, could you kindly provide a screenshot with annotations indicating the specific content you wish to have translated? This will greatly assist us in catering to your needs accurately.

Furthermore, for us to conduct a thorough review of your settings and offer the most effective assistance, we would appreciate it if you could supply us with your WordPress administrative access credentials. Please submit this information securely in the designated private content area.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation. We look forward to assisting you.

Best Regards,
The 8Theme Team

Hello, @ryan@rrwebdesign.co.uk,

To address the concern you’ve raised, we kindly ask that you implement the following solution: please navigate to the XStore section, then proceed to ‘Theme Options’, followed by ‘Theme Custom CSS’, and finally, paste the provided CSS code into the ‘Global CSS’ area.

.etheme-product-grid-content {
    display: flex;
    flex-direction: column;
}
.etheme-product-grid-title {
    order: 1;
}
.etheme-product-grid-categories {
    order: 2;
}
.etheme-product-grid-content .price {
    order: 3;
}

We are optimistic that this will effectively resolve the issue at hand. Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello, @ryan@rrwebdesign.co.uk,

We regret to inform you that the option you are seeking is currently unavailable in the product grid widget. We kindly invite you to submit your request on our Taskboard, which can be found at the following URL: https://www.8theme.com/taskboard/

Should your suggestion garner a significant number of votes from fellow customers, our development team will take it into consideration for potential inclusion in a future update.

We appreciate your understanding and are here to assist with any further inquiries you may have.

Warm regards,
The 8Theme Team

Hello, @Allen,

Thank you for contacting us and for using XStore.

We are writing to inform you that your recent request has come to our attention; however, the details provided are somewhat ambiguous. To ensure that we can offer you the most effective assistance, we kindly ask that you elaborate on the specific issue you are facing or the precise outcome you wish to achieve. A detailed description will enable us to understand your needs better and address your concerns more accurately.

Furthermore, for us to conduct a thorough review of your settings and offer a tailored solution, we require access to your site’s WordPress administrative panel. Please submit your login credentials securely in the designated private content area. Rest assured that your information will be handled with the utmost confidentiality and care.

We kindly recommend that you take a complete backup of your site before proceeding.

We appreciate your cooperation and look forward to resolving your issue promptly.

Best regards,
The 8Theme Support Team

Hello, @ryan@rrwebdesign.co.uk,

Thank you for contacting us and for using XStore.

In order to address the concern you have raised, we kindly request that you navigate to the product grid widget, proceed to the ‘Content’ section, and then to ‘Hover Effects’. Once there, please ensure that your settings match those depicted in the provided screenshot. https://imgur.com/bhL6MCw

We hope this guidance proves helpful to you. Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

Hello, @QuickMoveTheme,

Thank you for your response.

1/ If you wish to add image icons to the menu is similar to the XStore demo, please navigate to Dashboard > Appearance > Menus > new all departments menu > Click on 8Theme custom link option > Menu option > there you may see the option Use img like, Choose/Select as image.

Please refer to the provided images here: https://postimg.cc/v4BdVW9q , https://ibb.co/hc74CXh and https://ibb.co/K038K1f -You are welcome to use any icon image in the image box as per your needs.

Additionally, you can watch a complete video for a better reference here: https://www.youtube.com/watch?v=7QluEYxznKs&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=11

2/ Please read our theme documentation: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

https://www.8theme.com/documentation/docs/xstore-newsletter-popup/

We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team.

Hello, @Pablo Borche,

Thank you so much for purchasing our theme and contacting our support center.

We kindly request that you proceed with the installation and activation of the following required plugins on your website: the WooCommerce plugin, the XStore Core plugin, and the Elementor or WPBakery Page Builder Page Builder plugin.

Should you encounter any issues following the installation, please do not hesitate to provide us with access to your site’s wp-admin area. We ask that you submit this information securely within the private content section, enabling us to examine your settings in detail and offer the necessary assistance.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your attention to this matter. We are here to support you every step of the way.

Warm regards,
The 8Theme Team

Hello, @mariangio,

Please ensure that you follow the correct update sequence: update the theme first, followed by the Core plugin.

We trust that this guidance will be of assistance to you. Should you require further support, please do not hesitate to contact us.

Kind Regards,
8theme team

Hello, @Caroline,

Thank you for your response.

The Filter products by price widget takes price range automatically based on the min and max price of existing products.

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Warm regards,
The 8Theme Team

Hello, @Caroline,

Thank you so much for purchasing our theme and contacting our support center.

We would like to inform you that we have conducted a thorough review of the price filter functionality within the product filter on our test site. We are pleased to report that it is operating as expected. However, we have noted that the price filter is not accessible in edit mode.

We kindly request that you proceed with updating the relevant components on your end and verify the functionality in the front-end mode of your site.

For your convenience, we have attached images that serve as a reference for this matter. https://imgur.com/rqUOTww % https://imgur.com/naisZQ3

Should you require any further assistance, please do not hesitate to reach out to us.

Warm regards,
The 8Theme Team

Hello, @smalameri,

Thank you for contacting us and for using XStore.

1/ We are pleased to inform you that we have prepared a video tutorial to assist you with the translation of the “Shopping Cart” and “Subtotal” elements within the off-canvas cart feature. We believe this visual guide will provide you with a clear and comprehensive understanding of the process.

Please take a moment to view the video at your earliest convenience, as it will serve as a valuable reference for you. https://www.veed.io/view/13c79696-90c1-4029-b66b-7c80d20342c9?panel=share

2/ Please navigate to XStore > Theme options > Header Builder > Cart > Mini-Cart Promo Message > edit content of Text tab. See image for reference: https://imgur.com/bGwMNg2

Should you have any questions or require further assistance after watching the tutorial, please do not hesitate to reach out to us.

Thank you for choosing 8Theme. We look forward to continuing to support you.

Warm regards,
The 8Theme Team