Hello, @Kombajn88,

Thank you for your response.

You’re on the right track with your understanding of Xstore Builder and WooCommerce customization.

Xstore Builder: Single product builder with elementor plugin appears to offer more advanced customization options. It allows you to create custom page designs for each product and provides a builder tool that presumably makes it easier to design and customize the appearance of your online store. This includes the ability to create templates based on specific pages, such as a template for bestsellers. https://ibb.co/9rr7ksD

We hope this helps.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
The 8Theme Team

Hello, @leveltgp,

Thank you for your response.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask that you clear your mobile browser’s cache before revisiting your site.

For your reference, the solution involved the addition of CSS code to your website. This was implemented in the following location: XStore > Theme Options > Theme Custom CSS > Global CSS. Please find attached an image in private content area that illustrates the changes made.

Should you require any further assistance or have additional questions, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Hello, @Seainfotech,

Thank you for contacting us and for using XStore.

1/ We kindly request that you conduct a test to evaluate, when the default WooCommerce theme, Storefront, is activated on your website. This can be done by navigating to Appearance > Themes within your site’s dashboard.

We kindly recommend that you take a complete backup of your site before proceeding.

Should the issue with the filter persist regardless of the theme activated, we advise you to seek assistance from the WooCommerce plugin support team for further investigation.

2/ However, if the problem appears to be isolated to the XStore theme only, we suggest that you temporarily deactivate all non-essential third-party plugins (including cache plugins) on your site. Please ensure that only the Theme Required/Recommended plugins, as listed at https://www.8theme.com/documentation/xstore/plugins/included-plugins/, remain active. Following this, please clear your browser cache and re-evaluate the filter’s performance.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, @leveltgp,

Thank you for contacting us and for using XStore.

1/ We hope this message finds you well. Should you desire to increase the font size of the mobile menu for enhanced readability, we kindly ask you to follow the steps outlined below:

1. Navigate to the “XStore” section within your website’s dashboard.
2. Proceed to “Theme Options” and select “Header Builder.”
3. Within the “Header Builder,” locate and click on “Mobile Menu.”
4. Expand the “OFF-CANVAS CONTENT” settings.
5. Here, you will find the option “Select Content Size (%).” Adjust the percentage to your preferred font size.
6. Once you have made the desired changes, please ensure to click “Publish” to apply the new settings.

For your convenience, we have provided a visual reference to assist you with this process. You may view the image by following this link: https://ibb.co/k24xvTH

2/ With reference to your inquiry about the functionality of the submenu opening to the right on mobile devices, we regret to inform you that our current system does not support this feature in the same manner as the reference site you have provided.

We value your input and encourage you to share your request on our Taskboard, which can be accessed at https://www.8theme.com/taskboard/. Should your suggestion garner sufficient interest and votes from our customer community, our development team will give serious consideration to incorporating this feature in a future update.

We appreciate your understanding and are here to assist with any further questions you may have.

Warm regards,
The 8Theme Team

Hello, @Luiza,

I hope this message finds you well.

We kindly request that you review and adhere to the guidelines provided in our theme documentation regarding the activation of user registration on your website. The documentation can be accessed at the following link: https://www.8theme.com/documentation/xstore/woocommerce/enabling-user-registration-on-website/. Please attempt the process once more after familiarizing yourself with the instructions.

Should the problem persist, we advise you to create a complete backup of your website. Subsequently, please proceed to test the issue by activating a default WooCommerce theme, such as “StoreFront,” and observe if this resolves the difficulty.

In the event that this approach rectifies the issue, we would appreciate it if you could provide us with your site’s WP Admin URL and credentials. Kindly submit this information in the private content area of this topic for our team to conduct a thorough investigation.

Alternatively, if the issue continues to occur even with the default WooCommerce theme, we recommend that you contact WooCommerce support for additional assistance. Their support can be reached here: https://wordpress.org/support/plugin/woocommerce/

We appreciate your cooperation and look forward to resolving this matter efficiently.

Best regards,
The 8Theme Team

Hello, @Hanzla Nadeem,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are pleased to inform you that we have utilized the Basic Gallery widget to create an image gallery popup on our demo page. Please refer to the attached image for your reference. https://ibb.co/CKr37yw

We trust that this will be of assistance to you. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
The 8Theme Team

Hello, @TronShop,

You’re welcome! We are glad to hear that the matter has been resolved. If you have any more questions or need further assistance in the future, feel free to reach out.

Have a nice day!

Best Regards,
The 8Theme Team

Hello, @Rodlens Hora,

Thank you for contacting us and for using XStore.

1/ We are pleased to inform you that the issue you encountered with the sticky ‘Add to Cart’ feature on the desktop version has been successfully resolved. Our team has implemented the necessary CSS code adjustments to address the problem.

For your reference, we have attached an image that illustrates the solution in effect.
https://ibb.co/SXjVdYj https://ibb.co/SdYhK4f

2/ By default the buy now button should not be shown on mobile in the sticky panel, it can appear in case you are using a cache plugin or CDN.

We can offer you to add the code into Theme Options > Theme custom CSS > Global:
this code can be used to add a scroll https://gyazo.com/9564b345cce274c0b8b1d94f7aec33bb

@media only screen and (max-width: 992px) {
    .single-product .etheme-sticky-cart .et_column:nth-child(2) {
        justify-content: flex-start;
        overflow: auto;
    }
}

or this

@media (max-width: 767px) {
    .etheme-sticky-cart p.price,
    .etheme-sticky-cart .quantity ~ .et-single-buy-now {
        display: none;
    }
}

to remove the buy now button – https://prnt.sc/962l1TXSdFjU

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Hello, @PanosN,

Thank you for contacting us and for using XStore.

1/ We kindly request that you conduct a test to evaluate the Sorting Functionality when the default WooCommerce theme, Storefront, is activated on your website. This can be done by navigating to Appearance > Themes within your site’s dashboard.

We kindly recommend that you take a complete backup of your site before proceeding.

Should the issue with the filter persist regardless of the theme activated, we advise you to seek assistance from the WooCommerce plugin support team for further investigation.

2/ However, if the problem appears to be isolated to the XStore theme only, we suggest that you temporarily deactivate all non-essential third-party plugins (including cache plugins) on your site. Please ensure that only the Theme Required/Recommended plugins, as listed at https://www.8theme.com/documentation/xstore/plugins/included-plugins/, remain active. Following this, please clear your browser cache and re-evaluate the filter’s performance.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, @Kombajn88,

Thank you for contacting us and for using XStore.

We would like to inform you that XStore offers two distinct methods for creating a single product page. You can access these builders by navigating through the following paths in your dashboard:

1. XStore -> XStore Builders -> Single Product Builder with Elementor
2. XStore -> Theme Options -> WooCommerce (Shop) -> Single Product Builder

For comprehensive instructions and best practices on utilizing the XStore Single Product Builder with Elementor, we kindly encourage you to consult our detailed theme documentation. You can find the relevant guide at the following link: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

We trust this information will be of assistance to you. Should you have any further inquiries or require additional support, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Hello, @Zeal Evince,

Thank you for your response.

Should you desire to adjust the breadcrumb settings within XStore, we kindly invite you to proceed as follows:

1. Access the ‘Theme Options’ by navigating to ‘XStore’ on your dashboard.
2. Click on the ‘Breadcrumbs’ section.
3. Here, you may select the desired options or modify values according to your requirements. For your convenience, we have attached an image to serve as a reference. https://ibb.co/JB3vS82

We hope you find these instructions beneficial. Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

Hello, @zenoshk,

Thank you for contacting us and for using XStore.

Show sale Percentage: There is an option to show the sale percentage if you enable this option it will show the discount percentage instead of the sale text on products.

Please read our theme documentation here: https://www.8theme.com/documentation/docs/xstore-badges-on-products/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm regards,
The 8Theme Team

Hello, @Zeal Evince,

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask that you clear your browser’s cache before revisiting your site.

Upon investigation, we identified that the root cause of the issue was related to custom CSS code located within the following navigation path: XStore > Theme Options > Theme Custom CSS > Global CSS. Our team has addressed the problem by commenting out the specific CSS code in question. https://ibb.co/ZgHqtby

For your reference, we have attached an image that illustrates the modifications made.

On desktop: https://ibb.co/ZLGWYpm

On mobile: https://ibb.co/mSHmnJC

Should you require any further assistance or have additional questions, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Hello, @Jay,

Thank you for your response.

We would like to inform you that if you are interested in modifying the title description & meta data, you have the option to utilize plugins such as Yoast SEO or Rank Math SEO to achieve this.

We trust this information will be of assistance to you.

Warm regards,
The 8Theme Team

Hello, @patrickjanko,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed. Have a great weekend!

Warm regards,
8Theme’s Team