You need to find and translate mentioned strings for the theme, Core and WooCommerce, for example – https://gyazo.com/b05df8587cf70586ddb0aea9646b061c Some strings are in Core only, some you can find in the theme and WooCommerce.
Thanks for using our theme.
There is no such option, unfortunately.
Additional customization is not included in our support. If you need help with additional customization you can submit a customization request to the WPKraken team
Regards
Rose Tyler
Support staff
November 19, 2021 at 13:39
Hello,
There is no such option, right now, unfortunately. You can submit a request here – https://www.8theme.com/taskboard/ If it takes votes from other customers then our developers will be able to add it to the queue.
Regards
Rose Tyler
Support staff
November 19, 2021 at 13:14
Hello,
You need to translate the parent theme. The child theme should be translated only in case you added custom code in child theme that includes localization functions. To prevent the translation loss after updates, make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo).
System location – https://prnt.sc/woup5x
XStore core plugin – wp-content/languages/plugins folder.
NOT to wp-content/themes/xstore/languages (wp-content/plugins/et-core-plugin/languages) folder.
Provide temporary wp-admin access, so we can take a closer look.
Regards
Rose Tyler
Support staff
November 19, 2021 at 10:33
Select font-family, then you will be able to select font-weight
Regards
Rose Tyler
Support staff
November 19, 2021 at 10:15
Hello,
Thanks for the reply.
1/ Make sure that you are using the latest versions of the theme and Core plugin – https://prnt.sc/201ao0a
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.
3/ Provide temporary wp-admin and FTP access, so we can take a closer look.
Sorry but your request is a bit unclear for me. Please describe it in more detail.
Regards
Rose Tyler
Support staff
November 19, 2021 at 10:00
Hello,
Provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Rose Tyler
Support staff
November 19, 2021 at 09:42
Hello,
If you want to edit archive page (Shop or Blog) using Elementor you need to use Elementor Pro, the default Elementor does not have such an option. If you have Elementor Pro, contact their support to get assistance.
Regards
Rose Tyler
Support staff
November 19, 2021 at 09:24
Hello,
Theme options > Header builder > Main menu > Font Family and variant
Regards
Rose Tyler
Support staff
November 19, 2021 at 09:22
Hello,
Theme Options > General > Theme Menu Options > On
Regards
Rose Tyler
Support staff
November 19, 2021 at 09:20
Hello,
Theme options > Header builder > Mobile menu > One Page Menu > Off
Regards
Rose Tyler
Support staff
November 19, 2021 at 09:00
Hello,
Theme options > Header builder > Header top > zoom of content
Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import. In this case, provide URL and temporary wp-admin access, we will help you.
It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
Please do the reset and reply with temporarily access here. What demo version do you want to install? Do you prefer Elementor of WPBakery?
Regards
Rose Tyler
Support staff
November 18, 2021 at 15:30
Hello,
Thanks for using our theme.
Check settings of Wishlist plugin – https://prnt.sc/200j2ro
Provide screenshots of strings that can’t be translated, we will check and help.
